HR Operations Representative 3 – Preboarding BAU

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

Global People Services is the team that powers a seamless employee experience across regions and time zones. We support employees through every stage of lifecycle preboarding, data management, benefits, and offboarding while continuously improving how HR operates at scale. This role is hands ‑ on , high impact , and central to how employees experience HR globally. If you enjoy solving problems, improving processes, and being part of a collaborative, purpose ‑ driven team, you’ll thrive here.

Where you come in:

• You will support g lobal Business ‑ as ‑ Usual (BAU) preboarding activities, ensuring tasks are completed accurately and within defined SLAs from offer acceptance through Day 1 readiness.

• You will execute preboarding processes for new hires, following established procedures and ensuring data is entered and maintained correctly across HR systems.

• You will assist with preboarding for senior level and high-volume hiring, ensuring required steps and documentation are completed in a timely manner .

• You will review and validate preboarding transactions such as start date updates, employee data changes, and onboarding requirements to maintain data quality.

• You will manage ServiceNow (SNOW) tickets related to preboarding inquiries and requests

• You will ensure knowledge base articles (KBAs) are reviewed and kept up to date where applicable.

• You will validate and correct data discrepancies, ensuring alignment and accuracy across HR systems such as Workday.

• You will escalate delays, risks, or complex issues to HR Representative 4 or the Supervisor in a timely manner .

• You will help monitor work queues, track progress, and support the team in meeting operational targets and SLAs
  

What makes you successful:

• You have hands-on experience supporting HR operations or preboarding processes using systems such as Workday and ServiceNow.

• You have a solid understanding of preboarding workflows, data entry standards, and Day 1 requirements.

• You are detail oriented and able to follow established processes to ensure accuracy and consistency in day ‑ to ‑ day tasks.

• You are comfortable handling transactional work and managing priorities in a fast ‑ paced , high-volume environment.

• You proactively follow up on tasks and communicate effectively with stakeholders to ensure timely completion of requirements.

• You communicate clearly and demonstrate accountability for completing assigned tasks on time and with quality.
  

What you’ll get:

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community .

• A full and comprehensive benefits program.

• Growth opportunities on a global scale.

• Access to career development through in-house learning programs and/or qualified tuition reimbursement.

• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.
  

Travel Required:

• 0-5%
  

Experience and Education Requirements:

• Typically requires a minimum of 4-6 years of related

• experience and High School diploma/certificate or equivalent.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.

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