Hotel Reservation Agent - Paid Training

Otoproject Group


Date: 3 weeks ago
City: Pasay
Contract type: Full time
Call Center Agent Hiring | Hotel Reservation Representative | Telesys

Malate, Manila | Onsite | Up to ₱27,000/month | Full-time

WHY WORK WITH US?

Compensation & Benefits

  • Up to ₱27,000 monthly basic salary
  • Performance incentives and bonuses
  • Paid training and development programs
  • Clear career growth opportunities

Workplace Culture

  • Supportive and team-oriented environment
  • Coaching, mentorship, and continuous feedback
  • Employee recognition programs
  • Long-term career development focus

Job Description

We are currently hiring a Hotel Reservation Agent to assist guests with hotel bookings and reservation-related concerns in a fast-paced BPO environment. You will be responsible for handling inquiries, processing reservations, and ensuring customers have a smooth and hassle-free booking experience.

This role is ideal for individuals looking for hotel reservation jobs in Manila, BPO jobs with no experience required, and entry-level customer service positions with career growth opportunities.

Key Responsibilities

  • Handle customer inquiries via phone, chat, or email
  • Assist guests with hotel bookings and reservations
  • Process cancellations, rebookings, and modifications
  • Provide accurate information on room availability, rates, and hotel policies
  • Resolve customer issues efficiently and professionally
  • Document all customer interactions in the system
  • Escalate complex concerns when necessary
  • Meet quality, productivity, and customer satisfaction targets

WORK SCHEDULE & TRAINING

This is a shifting schedule role, including weekends and holidays. Full paid training is provided for all new hires.

Requirements

  • No experience required
  • High School or Senior High School graduate (college level or graduate is an advantage)
  • Open to fresh graduates and career shifters
  • Good English communication skills, both verbal and written
  • Customer-focused and detail-oriented
  • Basic computer skills and ability to multitask
  • Willing to work onsite in Malate, Manila and on shifting schedules

LOCATION

Malate, Manila (Onsite Only)

Sites Available

  • Alabang
  • Manila
  • Makati
  • Pasay
  • Parañaque
  • Taguig

Salary: Up to ₱27,000/month

About Telesys

Telesys is growing and we are looking for a Hotel Reservation Agent in Malate, Manila. We welcome fresh graduates, career shifters, and applicants with no BPO experience. This is a great opportunity to start your career in hospitality and customer service while building strong communication skills in a supportive and growth-focused environment.

APPLY NOW

Start your career as a Hotel Reservation Agent with Telesys. If you are looking for hotel reservation hiring with no experience required in the Philippines, this is your chance to begin a rewarding career with strong training, competitive pay, and growth opportunities.

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