Healthcare Virtual Assistant/ Eligibility and Benefits (WFH)

Neolytix


Date: 2 weeks ago
City: Pasig City
Contract type: Full time
Remote
Patient Registration & Intake

  • Greet patients and caregivers professionally via phone, email, and virtual platforms
  • Collect accurate patient demographic information, medical history, and contact details Prepare and process patient admission and discharge documentation
  • Enter patient information into Electronic Health Records (EHR) and practice management systems
  • Maintain accurate and complete patient records in compliance with HIPAA regulations
  • Verify patient identity and update existing patient profiles as needed

Insurance Verification & Authorization

  • Verify insurance coverage and eligibility for services prior to appointments
  • Obtain pre-authorizations and referrals as required by insurance plans
  • Communicate patient financial responsibilities including copays, deductibles, and coinsurance
  • Process insurance information and ensure accurate billing documentation
  • Coordinate with insurance companies to resolve coverage questions and discrepancies
  • Stay updated on various insurance plans, policies, and procedures

Appointment Scheduling & Coordination

  • Schedule patient appointments based on provider availability and patient needs
  • Send appointment reminders and confirmations via phone, email, or SMS
  • Reschedule and cancel appointments as requested while maintaining optimal provider schedules
  • Coordinate with clinical staff to ensure smooth patient flow and minimize wait times
  • Manage appointment waitlists and fill cancellations efficiently

Pay: Php20,000.00 - Php35,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee
  • Work from home

Application Question(s):

  • Current/ Last Salary
  • Expected Salary

Work Location: Remote

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