Healthcare Virtual Assistant/ Eligibility and Benefits (WFH)
Neolytix
Date: 2 weeks ago
City: Pasig City
Contract type: Full time
Remote
Patient Registration & Intake
Benefits:
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- Greet patients and caregivers professionally via phone, email, and virtual platforms
- Collect accurate patient demographic information, medical history, and contact details Prepare and process patient admission and discharge documentation
- Enter patient information into Electronic Health Records (EHR) and practice management systems
- Maintain accurate and complete patient records in compliance with HIPAA regulations
- Verify patient identity and update existing patient profiles as needed
- Verify insurance coverage and eligibility for services prior to appointments
- Obtain pre-authorizations and referrals as required by insurance plans
- Communicate patient financial responsibilities including copays, deductibles, and coinsurance
- Process insurance information and ensure accurate billing documentation
- Coordinate with insurance companies to resolve coverage questions and discrepancies
- Stay updated on various insurance plans, policies, and procedures
- Schedule patient appointments based on provider availability and patient needs
- Send appointment reminders and confirmations via phone, email, or SMS
- Reschedule and cancel appointments as requested while maintaining optimal provider schedules
- Coordinate with clinical staff to ensure smooth patient flow and minimize wait times
- Manage appointment waitlists and fill cancellations efficiently
Benefits:
- Additional leave
- Company Christmas gift
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Work from home
- Current/ Last Salary
- Expected Salary
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