Global Learning and Talent Advisor

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.

Global Talent and Performance Advisor

Stakeholder Management

• Support senior team members in managing stakeholder relationships and deliverables across Talent and Performance processes

Project Management

• Support the execution of Talent & Performance projects by tracking timelines, working on deliverables, and flagging issues
• Assist in coordinating across teams to ensure alignment and progress; escalate risks as needed

Ticket Management

• Answer and manage incoming ticket requests related to Talent and Performance processes in a timely manner
• Triage and escalate complex queries to senior team members as needed
• Ensure tickets are tracked, updated, and resolved within agreed service levels

Process Improvements

• Support and/lead process improvement initiatives across Talent and Performance by gathering data, documenting current processes, and assisting in implementation
• Lead in updating and maintaining ways of working documentation to ensure processes remain current and efficient
• Identify opportunities for improvement and share recommendations with the team

Communication & Materials Development

• Assist in developing clear, engaging materials (guides, comms, etc.)
• Help translate complex processes into simple, understandable messaging under guidance from senior team members

What We Are Looking For

• Background in Talent and/or Performance processes
• Background in Service now and Workday experience
• Background in analyzing data and/or handling reports
• Background in developing communication materials
• Background in project management or handling multiple initiatives
• Good stakeholder management
• Good analytical and problem-solving ability
• Team player, proactive, and self-driven
• High sense of ownership and accountability

More about this role

Work schedule: Midshift

Business Unit Summary

At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.

We have a rich portfolio of strong brands globally and locally including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.

Our 80,000 makers and bakers are located in more than 80 countries and we sell our products in over 150 countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen—and happen fast.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type