Finance Officer - Accounts Payable (Retail)

DESCRIPTION

Working Conditions:

• Report 5x per week to our Pasay office.
• This role will primarily be reporting on a night shift 9pm to 6am.
• Work during Holidays or overtime on critical and peak times as may be required by the Business.
• No experience is welcomed to apply
• Prefer candidates with 1-3 years of experience, with understanding of accounting principles and payment processing

The ideal candidate will need an understanding of finance operations and relationship management. He/she will have problem solving skills with the focus on improving the processes and strengthening the relationships with the vendors.
The candidate will have action-driven approach and will require to work proactively on issues on vendor’s account while identifying areas of improvement

Key job responsibilities

• Working on complex vendor inquiries and resolving the queries in a time bound manner
• Meet or exceed applicable metrics of the process assigned.
• Working on underlying issues and fixing the root cause/s
• Manage vendor queries via inbound email and outbound calls.
• Maintain customer relationships by responding timely and accurately to both internal (company) and external (vendor directly) questions and requests for information.
• Efficiently manage queries and issues through pro-active coordination with vendor and internal teams.
• Understand the pain points of vendor and solve our vendor disputes.
• Providing prompt, efficient, detailed, customer-oriented service to vendors.
• Escalating when appropriate to direct manager and/or senior leaders.
• May be assigned to handle and manage inquiries in multiple languages, while maintaining primary communication in the assigned language.
• Perform other projects and duties as required.

BASIC QUALIFICATIONS

• Graduate of a Bachelors Degree.
• Prefer 1+ years of finance operations/shared services or accounts payable background
• Amicable to taking Inbound and Outbound calls and if necessary work overtime.
• Proficient in Microsoft Excel and Word.
• Flexible to work in shifting schedule.
• Can work under pressure and with deadlines.
• Excellent verbal and written communication skills, with a strong customer service focus.
• Has the ability to prioritize, multi-task and work with minimal supervision.
• A person who is open to work with diverse teams with different cultures on a global scale.
• • Minimum of 2 years graduate certificate.
• • Amicable to taking Inbound and Outbound calls and if necessary work overtime.
• • Proficient in English language
• • Proficient in Microsoft Excel and Word.
• • Flexible to work in shifting schedule.
• • Exemplifies traits of being a Team player, has good interpersonal skills, hardworking, adaptable and detail oriented.
• • Can work under pressure and with deadlines.
• • Excellent verbal and written communication skills, with a strong customer service focus.
• • Has the ability to prioritize, multi-task and work with minimal supervision.
• • A person who is open to work with diverse teams with different cultures on a global scale.

PREFERRED QUALIFICATIONS

• Preferably with a Bachelors/Master’s Degree in Finance/Accounting as Major Subject.
• Prior experience of at least 2 years in similar role in Finance & Accounting role as an Analyst or work in a BPO industry catering to customer needs.
• Preferably with Accounts Payable experience.
• A desire to take responsibility and ownership for projects from day one.
• A drive for continuous learning and self-development.
• A person who is self-motivated and driven.
• • Preferably with a Bachelors/Master’s Degree in Finance/Accounting as Major Subject.
• • Prior experience of at least 2 years in similar role in Finance & Accounting role as an Analyst or work in a BPO industry catering to customer needs.
• • Preferably with Accounts Payable experience.
• • A desire to take responsibility and ownership for projects from day one.
• • A drive for continuous learning and self-development.
• • A person who is self-motivated and driven.

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