Data Operations Lead

JOB DESCRIPTION

Be at the forefront of a transformation agenda where data, strategy, and operational excellence meet

Job Summary:

As a Data Operations Associate or Vice President in Securities Services Operations for the Asia Pacific region, you sit at the intersection of data, strategy, and operational execution to identify opportunities and deliver measurable impact. You partner with operations teams that own their processes and data, serving as an analytical enabler who frames opportunities, defines success metrics upfront, and tracks benefits over time. You deliver dashboards and management reporting that communicate the “what,” the “so what,” and clear recommendations.

Job responsibilities:

• Collect, analyze, and interpret complex datasets to identify trackable opportunities to improve performance, reduce cost, or mitigate risk
• Define success measures and benefits-tracking approaches upfront so impact can be monitored and reported with credibility
• Build and enhance dashboards, visualizations, and management reporting focused on usability, actionability, and clear recommendations
• Produce and maintain non-financial key performance indicators and recurring reporting that supports timely decisions
• Automate analytics workflows and improve data pipeline efficiency to reduce manual effort and increase scalability
• Use tools such as SQL, Python, Alteryx, and Tableau to create reproducible, well-documented analytical outputs
• Partner with operations, technology, and business leaders to clarify decision needs, ask strong questions, and deliver insights that enable action
• Lead analytics initiatives end-to-end by scoping work, building delivery plans, managing dependencies, and maintaining cadence
• Manage risks, issues, and escalations with clear ownership through resolution and transparent stakeholder communication
• Monitor data quality indicators, flag issues early, and support root-cause analysis and remediation planning with process owners

Required qualifications, capabilities, and skills:

• Bachelor's degree or equivalent practical experience
• Five years of experience in financial services, ideally within securities services, operations, or a related function
• Advanced analytical capability, including translating complex problems into structured plans and measurable outputs for senior audiences
• Proficiency in SQL and Python for data extraction, transformation, analysis, and integration with reporting outputs
• Hands-on experience building dashboards and visualizations using Tableau or an equivalent business intelligence platform
• Experience using Alteryx for workflow automation or experience working in a Git-based development environment
• Exposure to generative artificial intelligence, large language models, or machine learning methods applied to business or operational analytics
• Proven program and project management experience, including scoping, planning, risk and dependency management, and benefits tracking
• Experience partnering with process-owning operations teams on data quality monitoring and issue identification
• Strong communication and presentation skills, including executive-ready narratives and stakeholder management

Preferred qualifications, capabilities, and skills:

• Experience supporting Asia Pacific markets or a regional operations or strategy role in a global organization
• Familiarity with securities services products such as custody, fund services, clearing, or collateral management
• Experience contributing to data governance or data quality programs at scale

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.