Customer Service Representative Hiring in Top Bpo's.
Recruitify_HR
Date: 4 hours ago
City: Pasay
Contract type: Full time
Description
- Provide exceptional customer service and support to clients via phone, email, and chat.
- Assist customers in navigating products and services, resolving queries effectively.
- Maintain detailed records of customer interactions and database updates.
- Collaborate with team members to improve service delivery and address common issues.
- Meet and exceed performance metrics for customer satisfaction and issue resolution.
- Educational Qualifications:Bachelors degree in a relevant field.
- Experience Level:35 years of experience in customer service or a similar role.
- Skills and Competencies:Strong communication and interpersonal skills.
- Skills and Competencies:Proficiency in using customer service software and tools.
- Qualities and Traits:Ability to work in a fast-paced environment and manage multiple tasks efficiently.
- Qualities and Traits:Empathy and patience when dealing with customers.
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