Customer Service Representative
Recruitify_HR
Date: 3 hours ago
City: Tarlac City
Contract type: Full time
Description
- Manage customer inquiries and provide accurate information about products and services.
- Resolve customer complaints promptly and effectively to ensure customer satisfaction.
- Document customer interactions and maintain detailed records.
- Collaborate with team members to improve customer service procedures.
- Stay updated on product knowledge and service enhancements.
- Educational Qualifications: Bachelors degree in a relevant field preferred.
- Experience Level: 13 years in customer service or a related field.
- Skills and Competencies: Excellent communication and problem-solving skills.
- Qualities and Traits: Empathetic, patient, and customer-focused attitude.
- Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks.
- Working Conditions: May require working evenings and weekends.
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