Customer Service Agent / Financial & Healthcare Associate. Salary upto 30K.

Recruitify_HR


Date: 2 weeks ago
City: Angeles City
Contract type: Full time
Description

  • Provide exceptional customer service and support to clients in the financial and healthcare sectors.
  • Assist customers with inquiries, issues, and complaints in a timely and professional manner.
  • Utilize problem-solving skills to resolve customer concerns effectively and maintain satisfaction.
  • Collaborate with team members to improve service processes and customer experience.
  • Maintain accurate records of customer interactions and transactions.

Requirements

  • Educational Qualifications: High School diploma or equivalent; further education in finance or healthcare is a plus.
  • Experience Level: 5-7 years of customer service experience in financial services or healthcare.
  • Skills and Competencies: Strong communication skills, problem-solving abilities, and a customer-oriented mindset.
  • Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.
  • Working Conditions: Fast-paced environment that may require overtime during peak periods.
  • Qualities and Traits: Patience, empathy, and a proactive approach to customer service challenges.

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