Customer Service Agent / Financial & Healthcare Associate. Salary upto 30K.
Recruitify_HR
Date: 7 hours ago
City: Angeles City
Contract type: Full time
Description
- Provide exceptional customer service and support to clients in the financial and healthcare sectors.
- Assist customers with inquiries, issues, and complaints in a timely and professional manner.
- Utilize problem-solving skills to resolve customer concerns effectively and maintain satisfaction.
- Collaborate with team members to improve service processes and customer experience.
- Maintain accurate records of customer interactions and transactions.
- Educational Qualifications: High School diploma or equivalent; further education in finance or healthcare is a plus.
- Experience Level: 5-7 years of customer service experience in financial services or healthcare.
- Skills and Competencies: Strong communication skills, problem-solving abilities, and a customer-oriented mindset.
- Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.
- Working Conditions: Fast-paced environment that may require overtime during peak periods.
- Qualities and Traits: Patience, empathy, and a proactive approach to customer service challenges.
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