Csr - Customer Service Representative. Hmo Day 1. Apply Now.
Recruitify_HR
Date: 3 hours ago
City: Tarlac City
Contract type: Full time
Description
- Respond to customer inquiries and provide accurate information regarding products and services.
- Assist customers with order placement and management through various channels.
- Resolve customer complaints in a professional manner to ensure satisfaction.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to identify and implement improvements in service processes.
- Educational Qualifications: Bachelors degree in a relevant field or equivalent experience.
- Experience Level: Less than 1 year of experience in customer service or a related field.
- Skills and Competencies: Strong communication skills and a customer-focused attitude.
- Qualities and Traits: Patience, problem-solving skills, and attention to detail.
- Working Conditions: Standard office environment; may involve rotating shifts including weekends and holidays.
- Responsibilities and Duties: Ability to handle high volumes of calls while maintaining quality service.
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