Chat Support CSR Non Voice - Fresh Grads Welcome Apply Today
Caldwell Communications
Date: 4 weeks ago
City: Davao
Contract type: Full time
Customer Service Representative – Non Voice Chat Support
Davao City | Onsite
Caldwell Communication
About Caldwell Communication
Caldwell Communication is actively hiring Customer Service Representatives in Davao City. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our conveniently located office provides a stable and professional setting, giving you the opportunity to build a long-term career in the BPO industry.
Job Description
We are seeking Non Voice Customer Service Representatives to assist customers through chat platforms by handling inquiries, billing concerns, and account-related requests while ensuring accurate information and efficient support at all times.
Responsibilities
Join Caldwell Communication and start your career in non voice chat support while building a stable and rewarding future in the BPO industry.
Davao City | Onsite
Caldwell Communication
About Caldwell Communication
Caldwell Communication is actively hiring Customer Service Representatives in Davao City. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our conveniently located office provides a stable and professional setting, giving you the opportunity to build a long-term career in the BPO industry.
Job Description
We are seeking Non Voice Customer Service Representatives to assist customers through chat platforms by handling inquiries, billing concerns, and account-related requests while ensuring accurate information and efficient support at all times.
Responsibilities
- Respond to customer inquiries via chat support channels
- Assist with billing concerns, sales inquiries, and account updates
- Provide accurate information and timely resolutions
- Document all customer interactions properly
- Escalate complex issues to supervisors when needed
- Maintain quality, productivity, and customer satisfaction standards
- Shifting schedules, including nights and weekends
- Paid training on chat support tools and processes
- High School Graduate (Old Curriculum) / ALS Graduate / Senior High School Graduate
- Open to fresh grads, experience is an advantage
- Strong written English communication skills
- Customer-focused and detail-oriented
- Basic computer knowledge and multitasking ability
- Willing to work onsite in Davao City
- Competitive pay and performance incentives
- Non voice chat-based work environment (no calls)
- Paid training from Day 1
- HMO coverage and government benefits
- Career growth opportunities
Join Caldwell Communication and start your career in non voice chat support while building a stable and rewarding future in the BPO industry.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Facilitair Medewerker (WTF 0,4)
Leerrijk,
Davao
1 week ago
Facilitair Medewerker (WTF 0,4)Het team en de leerlingen van Teresiaschool zoeken per direct en doorlopend voor schooljaar 2026- 2027 een Facilitair medewerker met een echte handson‑ mentaliteit.TeresiaWaalwijkParttimeVOOR DE SCHOOLWat je hier vindt: het abc van werkgelukJij zoekt een baan waar je blij van wordt? Drie dingen maken dat jij elke ochtend met zin je bed uitstapt. Of springt. Dat begint...
Store Supervisor/ Assistant Supervisor - R. Castillo Davao City (ZRCD)
MR DIY Philippines,
Davao
1 week ago
About the job Store Supervisor/ Assistant Supervisor - R. Castillo Davao City (ZRCD)Qualifications Candidate must possess Bachelor's/College Degree in any field. Required language(s): Filipino, English 5 Year(s) of working experience in Retail Industry. Required Skill(s): Excellent Organizational Skills, Leadership and Communications Skills, People Management Skills, Coaching Skills, Merchandising Skills Preferably Supervisor/5 Yrs & Up Experienced Employee specialized in Sales -...
Accounts Payable Officer
Sharesource,
Davao
3 weeks ago
About Sharesource:We are a BCorp company whose purpose is to democratise opportunities for individuals from developing countries. With our brand and culture empowering our partners to attract and keep the most qualified members, we share the knowledge to unleash potential and grow scaling teams for Australian and Canadian businesses.https://www.sharesource.com.au/What are we looking for?We're looking for a reliable Accounts Payable Officer...
