Chat & Email Only Tech Support Specialist No BPO Exp
Caldwell Communications
Date: 2 weeks ago
City: Caloocan City
Contract type: Full time
Technical Support Representative (Call Center | Caloocan City)
Onsite | Up to ₱26,000/month | Full-time | Fresh Graduates Welcome
Compensation & Benefits
The Technical Support Representative will assist customers with technical concerns related to software, hardware, internet connectivity, and service issues. You will provide step-by-step troubleshooting, resolve technical problems, and ensure a smooth customer experience.
This role is ideal for candidates searching for technical support jobs in Quezon City, call center technical support hiring, and entry-level CSR opportunities with no experience required.
What You Will Do
This is a strong opportunity for individuals looking for call center hiring in the Philippines with no experience required. It provides structured training, real technical exposure, and long-term career growth in customer service and technical support.
LOCATION
Main Site
West Avenue, Quezon City
Other Sites
Caldwell Communications is currently hiring Technical Support Representatives in Quezon City. We offer a competitive salary of up to ₱26,000 monthly, performance-based incentives, and paid training from Day 1, along with a people-first work environment designed for long-term career growth.
Our office in Quezon City is easily accessible via public transportation, providing a stable and professional setting for individuals looking to start or grow their career in the BPO industry. Fresh graduates and applicants with no BPO experience are highly encouraged to apply — we provide the training and support needed for success.
APPLY NOW
Start your career as a Technical Support Representative and build your future in a stable and growing industry. Fresh graduates and applicants with no experience are highly encouraged to apply.
Onsite | Up to ₱26,000/month | Full-time | Fresh Graduates Welcome
Compensation & Benefits
- Up to ₱26,000 monthly basic salary
- Performance-based incentives and bonuses
- Paid technical training and upskilling programs
- Clear career growth opportunities
The Technical Support Representative will assist customers with technical concerns related to software, hardware, internet connectivity, and service issues. You will provide step-by-step troubleshooting, resolve technical problems, and ensure a smooth customer experience.
This role is ideal for candidates searching for technical support jobs in Quezon City, call center technical support hiring, and entry-level CSR opportunities with no experience required.
What You Will Do
- Handle customer inquiries via phone, chat, or email
- Provide technical troubleshooting for software, hardware, and connectivity issues
- Guide customers through step-by-step solutions in a clear and simple manner
- Resolve service-related and technical concerns efficiently
- Document all issues, troubleshooting steps, and resolutions accurately in the system
- Escalate complex technical issues to higher-level support teams when necessary
- Maintain high-quality customer service in every interaction
- Meet quality, productivity, and resolution time targets
- High School or Senior High School graduate (college level or graduate is an advantage)
- No experience required
- Open to fresh graduates and career shifters
- Good English communication skills (verbal and written)
- Strong problem-solving and analytical skills
- Basic computer knowledge and ability to troubleshoot simple issues
- Willing to work onsite and on shifting schedules
- Onsite work setup
- Shifting schedule including weekends, nights, and holidays
- Paid training provided from Day 1
This is a strong opportunity for individuals looking for call center hiring in the Philippines with no experience required. It provides structured training, real technical exposure, and long-term career growth in customer service and technical support.
LOCATION
Main Site
West Avenue, Quezon City
Other Sites
- Cubao
- Eastwood
- Pasig
- Manila
- Marikina
- Ortigas
- Bridgetowne
Caldwell Communications is currently hiring Technical Support Representatives in Quezon City. We offer a competitive salary of up to ₱26,000 monthly, performance-based incentives, and paid training from Day 1, along with a people-first work environment designed for long-term career growth.
Our office in Quezon City is easily accessible via public transportation, providing a stable and professional setting for individuals looking to start or grow their career in the BPO industry. Fresh graduates and applicants with no BPO experience are highly encouraged to apply — we provide the training and support needed for success.
APPLY NOW
Start your career as a Technical Support Representative and build your future in a stable and growing industry. Fresh graduates and applicants with no experience are highly encouraged to apply.
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