Chat & Email Only Tech Support Specialist No BPO Exp

Technical Support Representative (Call Center | Caloocan City)

Onsite | Up to ₱26,000/month | Full-time | Fresh Graduates Welcome

Compensation & Benefits

• Up to ₱26,000 monthly basic salary
• Performance-based incentives and bonuses
• Paid technical training and upskilling programs
• Clear career growth opportunities
  
  

Role Summary

The Technical Support Representative will assist customers with technical concerns related to software, hardware, internet connectivity, and service issues. You will provide step-by-step troubleshooting, resolve technical problems, and ensure a smooth customer experience.

This role is ideal for candidates searching for technical support jobs in Quezon City, call center technical support hiring, and entry-level CSR opportunities with no experience required.

What You Will Do

• Handle customer inquiries via phone, chat, or email
• Provide technical troubleshooting for software, hardware, and connectivity issues
• Guide customers through step-by-step solutions in a clear and simple manner
• Resolve service-related and technical concerns efficiently
• Document all issues, troubleshooting steps, and resolutions accurately in the system
• Escalate complex technical issues to higher-level support teams when necessary
• Maintain high-quality customer service in every interaction
• Meet quality, productivity, and resolution time targets
  
  

Qualifications

• High School or Senior High School graduate (college level or graduate is an advantage)
• No experience required
• Open to fresh graduates and career shifters
• Good English communication skills (verbal and written)
• Strong problem-solving and analytical skills
• Basic computer knowledge and ability to troubleshoot simple issues
• Willing to work onsite and on shifting schedules
  
  

WORK SETUP & TRAINING

• Onsite work setup
• Shifting schedule including weekends, nights, and holidays
• Paid training provided from Day 1
  
  

WHY THIS ROLE

This is a strong opportunity for individuals looking for call center hiring in the Philippines with no experience required. It provides structured training, real technical exposure, and long-term career growth in customer service and technical support.

LOCATION

Main Site

West Avenue, Quezon City

Other Sites

• Cubao
• Eastwood
• Pasig
• Manila
• Marikina
• Ortigas
• Bridgetowne
  
  

About Caldwell Communications

Caldwell Communications is currently hiring Technical Support Representatives in Quezon City. We offer a competitive salary of up to ₱26,000 monthly, performance-based incentives, and paid training from Day 1, along with a people-first work environment designed for long-term career growth.

Our office in Quezon City is easily accessible via public transportation, providing a stable and professional setting for individuals looking to start or grow their career in the BPO industry. Fresh graduates and applicants with no BPO experience are highly encouraged to apply — we provide the training and support needed for success.

APPLY NOW

Start your career as a Technical Support Representative and build your future in a stable and growing industry. Fresh graduates and applicants with no experience are highly encouraged to apply.