Call Center Agent hiring with Amazing salary upto 30K.

Recruitify_HR


Date: 3 weeks ago
City: Cebu City
Contract type: Full time
Description

  • Handle inbound and outbound calls with professionalism and courtesy.
  • Provide excellent customer service while assisting clients with inquiries and resolving issues.
  • Document call details and customer interactions in the CRM system accurately.
  • Collaborate with team members to improve service delivery and customer satisfaction.
  • Meet weekly and monthly performance targets, including call resolution rates.

Requirements

  • Educational Qualifications:Bachelors degree in a relevant field or equivalent experience.
  • Experience Level:1-3 years in a call center or customer service role.
  • Skills and Competencies:Strong communication skills, both verbal and written.
  • Skills and Competencies:Ability to work under pressure in a fast-paced environment.
  • Qualities and Traits:Empathetic, patient, and a proactive problem-solver.
  • Responsibilities and Duties:Willingness to learn and adapt to new technologies and processes.

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