Call Center Agent
Metacom Careers
Date: 2 weeks ago
City: Las Piñas
Contract type: Full time
Description
- Handle inbound and outbound calls with customers efficiently and professionally.
- Provide exceptional customer service by addressing inquiries and resolving issues.
- Document call interactions accurately in the customer relationship management system.
- Collaborate with team members to ensure a seamless customer experience.
- Contribute to team goals by achieving individual performance targets.
- Educational Qualifications: Bachelors degree in a relevant field or equivalent experience
- Experience Level: Fresh Graduate or Student
- Skills and Competencies: Strong proficiency in English language
- Skills and Competencies: Excellent customer service skills
- Skills and Competencies: Strong problem-solving abilities
- Qualities and Traits: Effective team player with strong interpersonal skills
- Skills and Competencies: Organizational and technical skills
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