Call Center Agent

Metacom Careers


Date: 2 weeks ago
City: Las Piñas
Contract type: Full time
Description

  • Handle inbound and outbound calls with customers efficiently and professionally.
  • Provide exceptional customer service by addressing inquiries and resolving issues.
  • Document call interactions accurately in the customer relationship management system.
  • Collaborate with team members to ensure a seamless customer experience.
  • Contribute to team goals by achieving individual performance targets.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field or equivalent experience
  • Experience Level: Fresh Graduate or Student
  • Skills and Competencies: Strong proficiency in English language
  • Skills and Competencies: Excellent customer service skills
  • Skills and Competencies: Strong problem-solving abilities
  • Qualities and Traits: Effective team player with strong interpersonal skills
  • Skills and Competencies: Organizational and technical skills

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