Business Product & Transformation Program Manager II

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area?

As a Business Product & Transformation Senior Associate in Client Service and Onboarding (COS), you will help drive visibility, alignment, and execution across our portfolio of initiatives. You will work with partners to maintain a clear, accurate view of ongoing work and ensure initiatives remain aligned to business priorities. We rely on you to strengthen reporting, improve data quality, and support informed decision-making. This role gives you the opportunity to influence how we plan, track, and deliver change across the organization.

Job Responsibilities

• Collaborate with stakeholders to oversee and maintain portfolio alignment with business priorities
• Manage portfolio data to ensure accuracy, consistency, and quality across reporting
• Lead capacity planning activities to balance demand, workload, and available resources
• Monitor initiatives to identify risks, issues, and gaps early in the lifecycle
• Facilitate portfolio reporting sessions and provide insights for stakeholders
• Drive improvements in portfolio management processes and overall team efficiency
• Build and maintain strong partnerships with global and local stakeholders

Required qualifications, skills and capabilities

• 3+ years of experience in portfolio management, project management, or transformation support
• Strong collaboration skills with experience supporting cross-functional initiatives
• Experience managing and maintaining accurate portfolio data and reporting
• Proven ability to support capacity planning and workload management
• Ability to track initiative progress and identify risks or issues early
• Strong communication skills, including presenting updates to stakeholders
• Effective relationship management skills across teams and levels
• Proficiency in Microsoft Excel for data analysis and reporting
• Experience using collaboration tools such as SharePoint

Preferred qualifications, skills and capabilities

• Experience with data and analytics tools such as Alteryx or Tableau
• Familiarity with automation tools such as UiPath
• Familiarity with project management tools such as monday.com
• Exposure to portfolio management or workflow tools (e.g., tracking platforms)
• Experience supporting transformation or change management initiatives
• Ability to work with global teams across multiple time zones
• Bachelor's degree in a related field

Shift Schedule: 5pm-2am PHT

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.