Business Analyst Intern

The Business Analyst Intern will support the GBPO team by creating and improving automation solutions, reports, and dashboards that enhance operational efficiency, data visibility, and decision-making. The role involves gathering requirements, analyzing business processes, and delivering scalable data and reporting solutions that support business objectives. Ideal candidates are analytical, detail-oriented, and enthusiastic about using data and technology to solve problems and improve processes.

Automation Development & Support

• Assist in the design, development, testing, and deployment of automation solutions that improve operational workflows and reduce manual effort.
• Support the maintenance and enhancement of existing automation tools, scripts, and process solutions.
• Monitor automation performance and troubleshoot issues as needed.
• Identify opportunities for process improvement and recommend automation enhancements.
  
  

Dashboard & Reporting Development

• Develop and maintain operational dashboards and reports using approved reporting and visualization tools.
• Create automated reporting solutions that provide timely and accurate business insights.
• Ensure data accuracy, consistency, and integrity across dashboards and reporting assets.
• Support the creation of executive-level reporting and performance scorecards.
  
  

Data Analysis & Process Improvement

• Perform data analysis to identify trends, operational issues, and optimization opportunities.
• Assist in validating data quality and investigating discrepancies.
• Support continuous improvement initiatives through process mapping and root-cause analysis.
• Develop recommendations based on data-driven insights.
  
  

Required

• Currently pursuing a Bachelor's degree in Business Analytics, Information Systems, Computer Science, Data Analytics, Engineering, or a related field.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel, including formulas, pivot tables, and data analysis.
• Basic understanding of business process analysis and workflow documentation.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
  
  

Preferred

• Experience with data visualization tools such as Power BI, Tableau, or Looker Studio.
• Familiarity with automation platforms such as Power Automate, UiPath, Alteryx, or similar technologies.
• Basic knowledge of SQL and relational databases.
• Experience with Python, VBA, or other scripting/programming languages.
• Understanding of process improvement methodologies such as Lean or Six Sigma.
• Experience working with large datasets and reporting tools.