Billing Clerk

Eclerx


Date: 2 weeks ago
City: Manila
Contract type: Full time
  • Perform all tasks related to processing special handling invoices for large, complex commercial customers
  • Maintain third party billing portals
  • Communication with cross functional internal teams related to customer account status will be required
  • Communication with various large commercial customers regarding account status
  • Maintain strong customer relationships through effective communication
  • Perform and maintain account billing reconciliations for customers
  • Investigate and resolve any irregularities or inquiries timely and accurately
  • Provide documentation to customers or cross functional teams requesting invoices, statements, etc.
  • Maintain sensitive customer financial information and organized financial records, electronically
  • Recommend improvements for invoicing processes
  • Researches and resolves second and third level customer inquiries
  • Develop key relationship with cross functional teams to mitigate invoicing errors

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