Associate II, Sales Support (Order Management)

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Job Responsibilities:

• Order entry, order processing, contacting resellers for verifications

• Prepare accurate proactive and reactive customer quotations.

• Validate all quote data to ensure correctness before submission.

• Follow up with customers and partners to drive quote conversion into sales.

• Respond to inquiries from partners, customers, and internal teams regarding quotes, pricing, and product details.

• Maintain updated records of quotes, follow-ups, and customer communications.

Qualifications:

• College graduate of any course; if High School Diploma, should have at least 2 years functional experience.

• Must have at least 6mos of Order Management experience

• Background in supply chain or IT distribution is a huge advantage

• Good English communication skills

• Knowledgeable with MS Excel functions (vlookup, pivot, etc)

• Willing to work on day shift (AU/MY/SG time zone) and 10 days RTO/monthly

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