Assistant Manager - Employee Referral
EXL Service
Date: 2 weeks ago
City: Pasay
Contract type: Full time
Job Description: Key Responsibilities Program Management & Strategy
Qualifications: Key Responsibilities Program Management & Strategy
- Lead the end-to-end Employee Referral Program (ERP) across business units and locations
- Design and implement initiatives to increase referral participation and quality of hires
- Align referral strategies with hiring demand, ramp requirements, and hard-to-fill roles
- Continuously improve program processes, policies, and digital workflows
- Oversee referral validation, tracking, and documentation accuracy
- Ensure proper endorsement channels and submission processes are followed
- Manage and audit referral bonus eligibility and payout processing per payroll cycle
- Act as the central POC for employee referral-related queries and escalations
Responsibilities: The Assistant Manager – Employee Referral Program is responsible for driving the strategy, execution, and optimization of the company’s Employee Referral Program (ERP) as a key talent sourcing channel.
This role focuses on increasing referral conversion, improving stakeholder engagement, ensuring accurate referral validation and payout processing, and delivering data-driven sourcing initiatives to meet hiring targets.
Qualifications: Key Responsibilities Program Management & Strategy
- Lead the end-to-end Employee Referral Program (ERP) across business units and locations
- Design and implement initiatives to increase referral participation and quality of hires
- Align referral strategies with hiring demand, ramp requirements, and hard-to-fill roles
- Continuously improve program processes, policies, and digital workflows
- Oversee referral validation, tracking, and documentation accuracy
- Ensure proper endorsement channels and submission processes are followed
- Manage and audit referral bonus eligibility and payout processing per payroll cycle
- Act as the central POC for employee referral-related queries and escalations
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