Appointment Setter | Healthcare Virtual Assistant (Remote)
Snapscale
Date: 2 weeks ago
City: Davao
Contract type: Full time
Remote
About the Role:
Snapscale is looking for an experienced Healthcare Virtual Assistant (HVA) with appointment setting experience to join our team as a skilled US Clinic Coordinator in a remote setup. This role plays a key part in ensuring a seamless patient experience through accurate scheduling, communication, and healthcare coordination. If you have strong communication skills, attention to detail, and a passion for healthcare, we’d love to hear from you!
Key Responsibilities:
Snapscale is looking for an experienced Healthcare Virtual Assistant (HVA) with appointment setting experience to join our team as a skilled US Clinic Coordinator in a remote setup. This role plays a key part in ensuring a seamless patient experience through accurate scheduling, communication, and healthcare coordination. If you have strong communication skills, attention to detail, and a passion for healthcare, we’d love to hear from you!
Key Responsibilities:
- Verify patient benefits and insurance coverage
- Reactivate past patients and maintain engagement
- Answer inbound calls and assist with inquiries
- Follow up on appointment confirmations and reminders
- Make outbound calls to leads and potential patients
- Schedule and reschedule patient appointments efficiently
- Process refills and follow clinic policies
- Manage electronic medical records (EMR)
- Audit labs and follow up on missing results
- Monitor and oversee virtual clinic kiosk workflows
- Health Maintenance Organization (HMO)
- Competitive pay
- Government-mandated benefits
- 13th month pay
- Night differential pay
- Internet allowance
- Perfect attendance bonus
- Yearly salary increase
- Opportunities for career growth and development
- Experience in appointment setting (scheduling, rescheduling, confirming appointments, and patient follow-ups) is required
- Must have experience working with US-based clinics and/or healthcare environments
- Experience in EMR, insurance verification, patient coordination, and inbound call handling
- Experience in processing refills, auditing labs, and following up on lab results
- Medical billing and coding experience is a plus
- Strong written and verbal English communication skills
- Highly organized, detail-oriented, and self-motivated
- Must have stable internet connection and a dedicated quiet workspace for remote work
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Store Supervisor/ Assistant Supervisor -
MR DIY Philippines,
Davao
3 days ago
Qualifications About the job Store Supervisor/ Assistant Supervisor - Candidate must possess Bachelor's/College Degree in any field. Required language(s): Filipino, English 5 Year(s) of working experience in Retail Industry. Required Skill(s): Excellent Organizational Skills, Leadership and Communications Skills, People Management Skills, Coaching Skills, Merchandising Skills Preferably Supervisor/5 Yrs & Up Experienced Employee specialized in Sales - Retail/General or equivalent. Amenable...
Customer Service Administrator
Sharesource,
Davao
6 days ago
About Sharesource:We are a BCorp company whose purpose is to democratise opportunities for individuals from developing countries. With our brand and culture empowering our partners to attract and keep the most qualified members, we share the knowledge to unleash potential and grow scaling teams for Australian and Canadian businesses.https://www.sharesource.com.au/What are we looking for?We're looking for a Customer Service Administrator who...
Store Supervisor/ Assistant Supervisor - Puregold Lanang
MR DIY Philippines,
Davao
3 weeks ago
About the job Store Supervisor/ Assistant Supervisor - Puregold LanangQualifications Candidate must possess Bachelor's/College Degree in any field. Required language(s): Filipino, English 5 Year(s) of working experience in Retail Industry. Required Skill(s): Excellent Organizational Skills, Leadership and Communications Skills, People Management Skills, Coaching Skills, Merchandising Skills Preferably Supervisor/5 Yrs & Up Experienced Employee specialized in Sales - Retail/General or equivalent....