Accounts Receivable Representative

Abbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for the treatment and management of diseases and other conditions.

The position of Accounts Receivable – Billing Representative is within eScreen located in the Philippines. The role is responsible for accounts receivable team to ensure accurate prices are billed to client based on contract.

This job description will be reviewed periodically and is subject to change by management.

ESSENTIAL DUTIES AND RESPONSIBILITIES – (KEY ACTIVITIES)

• Prepare, generate, and send accurate customer invoices based on contract terms, services rendered, or completed transactions.
• Verify billing data for completeness and accuracy before releasing invoices.
• Handle sales order billing.
• Ensure timely billing cycles to support cash flow targets.
• Collaborate with internal departments (e.g., CPO, Lab Audit, and C&C) to ensure accurate billing data
• Assist with mid/month-end closing and audit processes related to accounts receivable.
• Perform outbound calls to customers to facilitate secure credit card payments for outstanding balances or upcoming due dates.
• Collect account information from client and ensure accuracy of data.
• Maintain records of client accounts in Sage and Alere App.
• Perform credit memo and process refund checks if needed.
• Send invoice to client upon request.
• Assist in internal audits by providing accurate billing and payment records.
• Monitor and manage incoming emails, assess the nature of each inquiry, and forward them to the appropriate stakeholders to ensure prompt resolution.
• Identify gaps in the billing process and recommend improvements.
• Follow company policies, accounting standards, and regulatory requirements.
• Assist Manager/Supervisor with special projects as needed.
• Performs other accounting tasks and projects required to support Accounting/Finance Operations Department
• Observes legal and ethical guidelines for safeguarding patient and company confidentiality (HIPAA)
• Other duties as assigned.

DIMENSIONS

EDUCATION/EXPERIENCE

EDUCATION:

• Completed at least 4 years in College or with an Associate or Bachelor’s Degree related in Business, Finance or Accounting Course.
• Previous accounts receivable experience preferred but not required

SKILLS AND ABILITIES:

• Must have strong oral and written communication skills.
• Must possess excellent data entry skills
• Experience with Microsoft Navision Dynamics (Optional)
• Basic Excel, Word and Outlook experience required
• Typing using computer keyboards, 10-key pads and calculators
• Typing speed of 40 wpm with 90% Accuracy
• Strong time management and organizational skills.
• Must be detail oriented but also be able to work in a fast paced envireonment
• Must be flexible to work on a night shift (between 6pm to 10am) Philippine Standard Time.
• Must be amenable to work on Overtime or during Rest Days when business requests for additional (paid) hours
• Must have the ability to work collaboratively with the team, juggle projects/tasks for multiple clinics at once and meet strict deadlines
• Ability to work independently and prioritize tasks
• Strong analytic abilities

KNOWLEDGE:

• Internal – At least 2 years tenure in eScreen
• External – 1 year of experience in Accounts Receivable