Account Receivable Collection Specialist

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com

Overview: The AR Collections Specialist is responsible for managing customer collections activities, ensuring timely payment of invoices, and maintaining accurate accounts receivable records. This role supports cash flow performance by reducing past-due balances, resolving payment discrepancies, and ensuring compliance with internal controls in a fast-paced, high-volume environment
Why Join This Team:

• Be part of a collaborative finance team focused on driving strong cash flow and financial performance
• Gain hands-on experience in end-to-end Accounts Receivable and collections processes
• Work in a structured and performance-driven environment with clear goals
• Develop expertise in ERP systems (e.g., SAP) and financial reconciliation
• Benefit from a supportive team culture with opportunities for growth and continuous improvement

What You Will Do:

• Manage and monitor assigned customer accounts to ensure timely collection of outstanding balances
• Perform account reconciliation and analyze aging reports to identify overdue invoices
• Conduct outbound follow-ups via email and/or calls to secure timely payments
• Investigate and resolve billing discrepancies in coordination with internal stakeholders
• Maintain accurate documentation of collection activities and account updates
• Monitor customer payment patterns and recommend corrective actions when necessary
• Support cash flow targets by minimizing delinquency and improving collection efficiency
• Ensure compliance with company policies, internal controls, and audit requirements

What You Need to Succeed:

• Bachelor’s degree in Accounting, Finance, or a related field (preferred)
• Experience in Accounts Receivable, Accounts Payable, or collections processes
• Knowledge of transactional accounting and reconciliation practices
• Exposure to ERP systems such as SAP is an advantage
• Strong communication skills with the ability to handle customer interactions professionally
• Proficiency in Microsoft Excel
• Detail-oriented with strong problem-solving and organizational skills

How We Set You Up for Success:

• Structured onboarding and virtual training on systems and processes
• Clear performance metrics and expectations
• Opportunity to work with experienced finance professionals
• Exposure to global AR and collections operations
• Access to a variable incentive program based on performance

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