Assistant Manager - #242970

The UPS Store #0120


Date: 05/05/2021 02:30 AM

City: Rancho Santa Margarita, California

Contract type: Full Time

Work schedule: Full Day

JOB DESCRIPTION

The Assistant Center Manager helps the Center Manager run the day-to-day operations of this retail location. He or she may be required to open and close the center, help manage productivity and ensure the center’s team delivers world-class customer service to all customers, monitor cost control and expenses, and contribute to weekly and monthly reports developed by the Center Manager and provided to the franchise owner. The Assistant Center Manager is involved with profit/loss, continuous improvement, service delivery levels, personnel management, and business development.


The ideal candidate is a Notary Public and HAS Mail Center Experience. Candidate has a high school diploma or GED (college coursework or a degree preferred), one year of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to listen, follow, lead, and help the Center Manager attain defined targets. He or she must have a dynamic personality and must be able to help motivate a team to optimize performance.


Path to Center Manager for qualified candidate. Location is in Rancho Santa Margarita. This position is for immediate hire

RESPONSIBILITIES


  • Helps with personnel management, which includes recruiting, training, scheduling, and coaching associates
  • Monitors, evaluates, and helps maximize customer service delivery and customer satisfaction
  • Manages inventory
  • Reviews daily employee timesheets and submits for payroll processing
  • Helps manage Center maintenance, including cleanliness, safety, and organization
  • Manages all profit centers for maximum profitability
  • Responsible for day to day center operations and assisting customers


QUALIFICATIONS


  • High school diploma or GED required
  • Current California Notary Public
  • One year of experience in mail center or similar business
  • Prior Mail Center or similar experience including packing and shipping
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong customer service skills and abilities
  • Able to lift 50+ pounds
  • Ability to work alone


BENEFITS


  • Excellent Advancement Opportunities
  • Company Discounts
  • Uniforms Provided






Posted

April 26, 2021








Employment Type

Full-time








Compensation

Depends upon Skills and Experience








Company

The UPS Store








Location
22431 Antonio Parkway

Rancho Santa Margarita, CA 92688

US

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