Assistant Manager - #242970

The UPS Store #0120

Date: 05/05/2021 02:30 AM

City: Rancho Santa Margarita, California

Contract type: Full Time

Work schedule: Full Day


The Assistant Center Manager helps the Center Manager run the day-to-day operations of this retail location. He or she may be required to open and close the center, help manage productivity and ensure the center’s team delivers world-class customer service to all customers, monitor cost control and expenses, and contribute to weekly and monthly reports developed by the Center Manager and provided to the franchise owner. The Assistant Center Manager is involved with profit/loss, continuous improvement, service delivery levels, personnel management, and business development.

The ideal candidate is a Notary Public and HAS Mail Center Experience. Candidate has a high school diploma or GED (college coursework or a degree preferred), one year of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to listen, follow, lead, and help the Center Manager attain defined targets. He or she must have a dynamic personality and must be able to help motivate a team to optimize performance.

Path to Center Manager for qualified candidate. Location is in Rancho Santa Margarita. This position is for immediate hire


  • Helps with personnel management, which includes recruiting, training, scheduling, and coaching associates
  • Monitors, evaluates, and helps maximize customer service delivery and customer satisfaction
  • Manages inventory
  • Reviews daily employee timesheets and submits for payroll processing
  • Helps manage Center maintenance, including cleanliness, safety, and organization
  • Manages all profit centers for maximum profitability
  • Responsible for day to day center operations and assisting customers


  • High school diploma or GED required
  • Current California Notary Public
  • One year of experience in mail center or similar business
  • Prior Mail Center or similar experience including packing and shipping
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong customer service skills and abilities
  • Able to lift 50+ pounds
  • Ability to work alone


  • Excellent Advancement Opportunities
  • Company Discounts
  • Uniforms Provided


April 26, 2021

Employment Type



Depends upon Skills and Experience


The UPS Store

22431 Antonio Parkway

Rancho Santa Margarita, CA 92688


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