Emergency Service Tech HUC (1st shift / part-time) - #242804

Advocate Aurora Health

Date: 05/05/2021 00:00 AM

City: Milwaukee, Wisconsin

Contract type: Full Time

Work schedule: Full Day

Provides emergency room technical support for the physicians and nurses to optimize patient care. Performs clerical and system coordination for the nursing units. Monitors and updates orders and schedules diagnostic and therapeutic services. Ensures unit census and patient location is current at all times. Coordinates all nursing unit communications and activities. Acts as a receptionist, greeting and/or directing patients, visitors, physicians, and other health care providers.

Assists physicians and other health care team members with hospital systems as needed to access patient information, i.e., medical records, documentation systems. Supports communication required to facilitate patient care.

Coordinates tests and treatments with and between various departments for the patients on the nursing units. Maintains a working knowledge of the functions and services offered by all diagnostic and treatment departments in order to facilitate the scheduling of tests and treatments. Provides appropriate documentation.

Facilitates communications, including the multiple-line telephone, floor paging and in-house systems, and the hospital information system. Screens incoming telephone calls.

Maintains a working knowledge of the Patient Information System and other computer systems for ordering patient and unit supplies and equipment. Processes daily patient charges and/or related procedures through the system.

Collaborates with physicians to support communications required to facilitate patient care. Coordinates and facilitates all forms of communications (phone, verbal, paging, electronic, fax, and EMS system).

Assists the physicians and registered nurses in providing technical care of the patients by performing phlebotomy and IV starts, transporting patients to other departments, placing patient on cardiac and vital sign monitors, performs wound care, inserts Foley catheters, and obtains lab specimens.

Documents information/procedures and promptly communicates observations, concerns and needs of the patient to the registered nurse.

Monitors department office equipment and troubleshoots minor problems. Arranges repair of major malfunctions.

Maintains a clean and safe working environment, following department safety policies and standard precautions.

Scheduled Hours

1st shift / 48 FTE

Benefit eligible position

Licenses & Certifications

Nurse Aide in good standing as indicated with the State Registry in which the team member practices., or

Emergency Medical Technician (EMT) Intermediate license issued by the state of Wisconsin, or

Emergency Medical Technician (EMT) Paramedic license issued by the state in which the team member practices., and

Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA)


High School Graduate

Required Functional Experience

No experience required

Knowledge, Skills & Abilities

Basic computer skills and ability to work with Electronic Health Record (EHR).Excellent interpersonal skills and the ability to communicate effectively with physicians, staff, patients and their families. Must maintain skill and recertification as required by regulation and organizationAbility to effectively manage time and priorities.High level of attention to detail.

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