Automotive Service Advisor - #242359

Caliber Collision

Date: 05/04/2021 18:00 PM

City: Cypress, Texas

Contract type: Full Time

Work schedule: Full Day

Job Summary

Ensure the highest level of customer service and communicate all automotive needs/recommendations in a professional and courteous manner

Essential Job Duties

  • Estimate all drive-in appointments and recommend, select and advise customers on service needed for their vehicles based on evaluation by service technician
  • Calculate service prices and purchases
  • Help with customers’ needs and explain mechanical problems with vehicles
  • Prepare and complete proper paperwork for final customer packet prior to vehicle delivery
  • Effectively communicate services offered and the value thereof
  • Successfully maneuver through the point-of-sale system
  • Properly document all recommended services and information pertinent to the vehicle
  • Manage production and the efficiency of each vehicle
  • Seek avenues by which to continually ‘wow’ the guest
  • Other duties as assigned


  • Minimum 2 years’ experience in the automotive maintenance and repair industry
  • Solution oriented with a positive attitude
  • Excellent attention to detail
  • Enjoy working as a team
  • Ability to multi-task
  • Ability to work around vehicles, tools, and delicate equipment
  • Effective communication skills
  • Valid driver’s license and good driving record

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