Social Work Supervisor III (Children and Family Services) - #242322

Gaston County Government

Date: 05/04/2021 17:30 PM

City: Lake Norman, North Carolina

Salary: $50,799 - $81,278 / year

Contract type: Full Time

Work schedule: Full Day

Essential Duties
The duties listed below are not all of the duties that may be assigned but are those that are considered as essential for an employee to perform.

  • Direct supervision of 5-6 Social Worker IIIs in Child Welfare. Strong working knowledge of rule/law/policy around foster care, take responsibility for child safety and well-being for a range of 75-100+ open cases, handle all personnel matters with regard to direct reports.
  • Makes screening decisions, assignments, transfers, legal referral, & closure decisions for cases; ensures adequate & timely attention to all cases. Manages all scheduling & leave approval for unit, in collaboration with partner Supervisor and Unit (on team).
  • Facilitates unit/team staffing on a weekly rotation with partner SWS III; and also individually staffs cases, as necessary, to ensure support, direction & guidance for social work staff.
  • Provides individual attention & training to each social worker (including assigned interns), on an as-needed basis, to include support, encouragement, coaching, & discipline (developing work plans & corrective action plans).
  • Reviews all documentation, including all court paperwork & orders, to ensure compliance with law & policy.
  • Accompanies, critiques, guides, & coaches staff during direct service delivery for teaching/learning purposes, during vacancies or absences (ensures coverage), & in dangerous or threatening situations, or when they are working intensely complicated (sometimes cross county or multi-issue) cases.
  • Participates in interviewing, selection, & hiring processes of staff for unit, including all performance evaluations throughout responsibility for individual staff.
  • Relates unmet service needs for clientele, makes budget requests (as appropriate) to Coordinator & Administrator.
  • Participates in Children & Family Services Management Team Meetings monthly, participating on subcommittees, providing input & feedback, in order to promote accountability & consistency across units/teams/division.
  • Responsible for supervision of after hours on-call Child Protective Services on a rotating basis for periods of 3 days in addition to daytime, regular supervisory responsibilities &/or an occasional 3-day weekend shift (including all hours the DSS agency is not open to the public). This supervisor might also cover after hours supervisory responsibilities on a holiday.
  • Participates, as a representative of the agency, in external boards, organizations, committees to promote relationships & collaboration with community partners &stakeholders, as well as participating on internal committees & projects.
  • Captures statistical data & prepares monthly reports.

Minimum Qualifications

Requires a Master’s Degree in social work from an accredited school of social work and two years of social work or counseling experience; OR a Bachelor’s Degree in social work from an accredited school of social work and 3 years of social work or counseling experience; OR a Master’s Degree in a counseling field and 3 years of social work or counseling experience; OR a four year degree in a human service field or related curriculum including at least 25 semester hours in courses related to social work or counseling and 4 years of experience in social work or counseling ;OR graduation from a four year college or university and 5 years of experience in rehabilitation counseling, pastoral counseling or related human service field providing experience in techniques of casework, group work or community organization. COPIES OF TRANSCRIPTS REQUIRED WITH APPLICATION. A valid driver’s license is required. The applicant selected must undergo a criminal background check and pass a drug screening test prior to employment.

Job Type: Full-time

Pay: $50,799.00 - $81,278.00 per year


  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Vision insurance


  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • On call

Work Location:

  • One location

Typical start time:

  • 8AM

Typical end time:

  • 5PM

COVID-19 Precaution(s):

  • Remote interview process
  • Personal protective equipment provided or required
  • Social distancing guidelines in place
  • Virtual meetings
  • Sanitizing, disinfecting, or cleaning procedures in place

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