Meter Reader - #197769
City of Deer Park, TX
Date: 04/09/2021 00:00 AM
City: Deer Park, Texas
Salary: $16 / hour
Contract type: Full Time
Work schedule: Full Day
The primary purpose is to support the utility billing function by accurately and timely reading meters each month. Job duties also include customer service, billing activities, and semi-skilled utility work in the reading and operation of utility meters and other activities as needed to support the utility billing function of the water and sewer system.
Works under the general supervision of a Crew Leader and the Utility Billing Manager.
Examples Of Essential Duties:
ESSENTIAL DUTIES AND RESPONSIBILITIES
A meter reader will be required to travel along assigned routes and take meter readings of residential, commercial and industrial buildings. Water meters are read by physically walking up to the unit and looking at the dials or computerized display to obtain water usage readings and inputting that data using a handheld computer. Meter readers may also be required to collect delinquent and/or final bill payments.
A meter reader shall respond to work orders for utility disconnections, re-connections, new service orders, and other service requests, as assigned. A meter reader may be required to recheck readings to determine abnormal consumption patterns and analyse possible causes of fluctuation in consumption.
A meter reader will be required to interact with residents and other City employees in a courteous manner to facilitate customer service. A meter reader must act in a professional manner at all times.
Inspects meters and connections for defects, damage and unauthorized connection or use and reports findings to supervisor.
Assists in the maintenance and repair of residential meters; meter boxes and areas adjacent to meter locations; and test meters for accuracy
Assists in the analysis and improvement of assigned routes.
Typical Qualifications: DESIRED MINIMUM QUALIFICATIONS
Education and Experience:
This is an entry-level position requiring a high school diploma or its equivalent and a valid driver's license. A meter reader must have a good driving record and be able to drive a City vehicle. There are no certificates required for this position. Previous experience reading meters or working in a building trade is an asset. On-the-job training is provided by the crew leader and experienced meter readers who instruct new meter readers on how to read different types of meters. A meter reader is expected to learn how to locate meters, look for water leaks, and recognize atypical readings that suggest a problem.
Necessary Knowledge, Skills and Abilities:
Good vision, physical endurance and manual dexterity are required so meter readers can complete their work on time. Must have the ability to safely drive a truck and handle necessary equipment. Meter readers will be required to drive and work in diverse and inclement weather. Must have good spatial skills which allow meter readers to decipher maps and navigate routes. Because they interact with the public, a meter reader should have good people skills, employing courtesy and tact when serving customers. A meter reader should remain calm in a crisis. Attention to detail and precision are required as it enables meter readers to complete their assignments with accurate records and readings. Must be able to work as part of a team and also individually with minimal oversite. Meter readers are expected to follow City rules and procedures.
Supplemental Information: TOOLS AND EQUIPMENT USED
Pencil, hand-held computer, calculator, mobile radio/phone, shovels, and other applicable hand tools. Must have the ability to safely drive a car or truck.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Work involves nearly continuous walking in all weather conditions, and considerable bending, stooping, stretching, and lifting.
A meter reader must occasionally lift and/or move up to 50 pounds. Specific vision abilities are required to perform this job, including close vision, distance vision, and the ability to adjust focus.
While performing the duties of this job, a meter reader will be constantly required to stand, reach, walk, bend or stoop, and use hands to finger, handle, feel or operate objects, tools or controls. A meter reader is required to be able to sit, climb, balance, kneel, crouch, crawl, talk, and hear.