Host - #197650

Xanterra Travel Collection


Date: 04/08/2021 22:03 PM

City: Mount Carmel, Utah

Contract type: Full Time

Work schedule: Full Day

Overview (Text Only): LIVE. WORK. EXPLORE. ZION LODGE IN ZION NATIONAL PARK. At Zion, we provide legendary hospitality with a softer footprint. Interesting in living, working, and exploring an extraordinarily beautiful national park? We are looking for courteous and hardworking hosts who can help us provide guests with a memorable dining experience. With more than 229 square miles in Zion, there is a lot to explore. Whether you’re biking down the scenic drive, or traversing through the Virgin River into the Narrows, the majesty of the red rock walls will inspire you. Responsibilities:

  • Provide excellent guest service in an efficient manner.
  • Accept reservations and implement the designated reservation system.
  • Prepare and utilize seating charts as appropriate.
  • Direct the seating rotation within the facility as appropriate.
  • Complete table checks as needed.
  • Establish and manage “Waiting Lists” as needed, ensuring maximum seating and positive communication with all guests required to wait.
  • Be knowledgeable of all menus, special services procedures, and general guest information.
  • Maintain cleanliness of Dining Room and service areas.
  • Handle all guest service issues in an immediate and professional manner.
  • Develop and maintain positive communication and teamwork with all co-workers and supervisors: front and back-of-house.
  • Bus tables as needed
Qualifications:

  • Basic knowledge of Food & Beverage operations preferred.
  • Ability to organize and prioritize under pressure.
  • Ability to effectively communicate with guests, co-workers, and supervisors.
  • Ability to absorb information quickly: Menus, reservation systems, dining room floor plan, and point-of-sale operations.
  • Must be able to stand for long periods of time, approximately 8 hours.
  • Must be able to lift and carry a minimum of 30 pounds.
  • Must be able to bend, stretch, and reach for extended periods of time.


EQUAL OPPORTUNITY EMPLOYER

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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