e-Commerce Clerk - #197359

Kroger


Date: 04/08/2021 18:01 PM

City: Redmond, Oregon

Contract type: Full Time

Work schedule: Full Day

Company Name: Fred Meyer


Position Type: Employee


FLSA Status: N/A


Position Summary


Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return again to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.


Essential Job Functions


Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanlinessAdhere to local, state, and federal laws, food safety procedures, and company guidelinesReceive customers' orders from Order Selector according to guidelines; store products in optimal temperature zonesInitiate and complete selection process for customers' on-line ordersRead and follow directions given in the note sectionEnsure quality and freshness of all items chosenCommunicate with customers via a portable phone and respond to calls in a professional and timely mannerRetrieve each customer's order from all staging locations and ensure order accuracy; load order into customers' carsProcess the orders through the point of sale (POS) systemFollow policies and procedures to determine appropriate substitutions in the event of an out-of-stockScan and bag orders on the go while following all bagging standardsCommunicate any substitutions or exceptions to customer's order at time of pick-upMaintain organization and cleanliness of staging areas and equipmentReport pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisorInspect equipment and notify store e-Commerce supervisor or other store management of items in need of repairPerform required opening and closing proceduresLearn and adapt to new and improved processesAssist in training new e-Commerce team membersMeet/exceed productivity standardsMust be able to perform the essential job functions of this position with or without reasonable accommodation


Minimum Position Qualifications


Basic math skills (i.e., counting, addition, and subtraction)Ability to work without supervisionExcellent oral/written communication skillsAbility to read shelf tags


Desired Previous Experience/Education


Any experience in a production oriented or warehouse environment, stocking shelves, or experience as a cashier


Education Level: None


Required Certifications/Licenses: None


Position Type: Part-Time


Shift(s): Day; Evening


Regions: West


States: Oregon


Keywords:


Jobs at Smith's: A division of the Kroger Co. (NYSE:KR) one of the nation's largest grocery retailers, Smith's currently operates 139 stores and 95 fuel stations throughout seven western states. Smith's charitable giving, in partnership with 18,000+ associates, generous customers and suppliers, totaled $13.8 million in cash and food products to local organizations in 2015. For more information visit: www.smithsfoodanddrug.com or https://www.facebook.com/careerarsmiths



Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.


Posting Notes: OR || Redmond || 944 Sw Veterans Way || 97756 || Fred Meyer || [[mfield2]] || Customer Service || Employee || Non-Exempt || Part-Time || None

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