Floor Manager - #197140

Apex Entertainment


Date: 04/08/2021 15:02 PM

City: Stillwater, New York

Contract type: Full Time

Work schedule: Full Day

Overview:

Apex Entertainment, Albany NY is looking for dedicated, enthusiastic individuals to join our team!



We are currently looking for Floor Managers to join our team and help us provide exceptional service to our guests. In this role, you will be responsible for the employees of all Apex Entertainment (Bumper Cars, Sports Simulators, Arcade, Bowling, Food and Beverage)


Responsibilities:

Being responsible for exceptional guest service in all areas of the facility

Managing/enforcing routine maintenance with subordinates

Management of subordinate employees in accordance with operating, customer and employee relations policies

Responsible for all attractions, bowling, sports simulators and food and beverage operations

Reviews daily reports to identify employee trends

Maintains accurate and up-to-date daily plan of facilities staffing needs

Works closely with HR to update and maintain accurate employee personnel files

Assist in hiring, orientation and training of new employees as assigned by GM/AGM

Specific employee scheduling and administrative human relations functions as assigned by GM/AGM

Subordinate employee morale and conducting/enforcing discipline when necessary

Responsible for opening and closing out multiple cash drawers throughout the facility

Ensure that all facilities and amusements are kept clean and free of debris

Opens/closes entire facility by following Open/Close procedures

Responsible for reviewing employee hours daily to ensure proper payroll submission

Any additional tasks assigned by management

Works with HR to recruit, interview and hire candidates for employment based on the company needs

Enforcement of sound safety practices, regulations and policies

Ensures all health and safety restaurant policies and procedures are followed

Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests



Come enjoy the fun!


Qualifications:

Strong written and verbal communications skills

Attention to detail and strong organizational skills

Strong leadership and people management skills

Strong multi-tasking, organizational and time management skills to ensure a quick response to guest needs

Effective problem solving skills to detect changes in circumstances or events

Professional and courteous demeanor

Positive team and motivational skills

Ability to communicate effectively in both written and oral format

Exceptional personal hygiene and positive representation of the organization to employees, guests and vendors

High School Diploma required or GED equivalent - Associate Degree, Bachelor’s Degree preferred

1-2 years experience working in the food & beverage and / or hospitality industry

Strong supervisory and interpersonal skills

Proficient with all MS Office Applications

Must be able to stand for 6-12 hours at a time

Must be able to pass a CORI check

Minimum age of 18 years old

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, etc

Must have a driver’s license or reliable transportation

Must be flexible and adaptable to change

MUST be able to work a flexible schedule including days, nights, weekends and holidays

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