Commercial Support Specialist - #192608

Edge Pest Control

Date: 04/05/2021 18:00 PM

City: Orem, Utah

Contract type: Full Time

Work schedule: Full Day

Company Description

Join the team of one of America’s most successful and fastest growing Pest Control companies! We pride ourselves in consistently delivering exceptional residential and commercial pest control services to customers. We are currently hiring for full-time positions!

Required Survey

As part of the application process for this position, a survey is required to be completed by all applicants.  Please complete the following survey before submitting an application:

Job Description

As a Commercial Support Specialist, you will work with current customers to resolve concerns, build relationships, upsell services and products, schedule services, answer customer calls, contact new leads and transition them to a sales representative. While performing the duties of this job, the employee is regularly required to sit, talk, and use hands and fingers to operate a computer and telephone. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 


  • Follow up with new customers post-service
  • Review new sales for quality control purposes prior to data entry into operations systems
  • Schedule services for customers needing to reschedule or for optimization reasons
  • Sale add on services to new leads or current customers needing additional services
  • Resolve customer concerns and inquiries
  • Re-sign commercial customers to additional services
  • Collect payments from past due customers


  • 6+ months of business to business customer service
  • Sales experience (preferred)
  • Excellent verbal communication skills
  • Proficient computer/typing skills
  • Positive attitude and good work ethic
  • Effective and passionate team player

Additional Information

Available Schedules

  • 8am-4pm or 10am-6pm (Mon-Fri)


  • Competitive compensation starting at $13/hr plus commission
  • Medical and life insurance plans available for full-time employees
  • Positive work environment
  • No Saturdays or Sundays 

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