Air Import Agent - #156899


Date: 02/24/2021 00:30 AM

City: Brisbane, California

Contract type: Full Time

Work schedule: Full Day

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 15,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description

Scope of Position:

Ensure the proper and timely movement of freight and information, while providing an exceptional customer service within the Air Import department.

Major Duties and Responsibilities:

  • Ensure accurate and timely data entry into our operating system
  • Ensure timely delivery and billing of freight to customers for Import shipments
  • Interact with our customers in arranging their international shipments, meeting customer service standards thus maintaining a strong relationship with them
  • Meet compliance at all times to regulations, including internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements
  • Understand department process flow and constantly look for areas to improve efficiency
  • Accurate and timely billing


  • 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
  • Understanding of air documentation process
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
  • Pro-active, strong organizational skills
  • Good computer skills (Excel, Word, PowerPoint)
  • IATA certification (preferred)

Reporting Structure:

  • Air Import Lead Agent, Air Import Supervisor, Air Import Manager

Peer Positions:

  • Ocean Import Agent, Transcon Agent

Additional Information

Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time 
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance 
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan 
  • Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume