Systems Analyst-IT Service Management - #156507

Avera Health


Date: 02/23/2021 18:00 PM

City: Sioux Falls, South Dakota

Contract type: Full Time

Work schedule: Full Day

JOB SUMMARY: This System Analyst will be responsible for the administration and development of the IT Service Management system. This includes designing and implementing enhancements, working current issues, expanding current functionality and training users. They will also be responsible for creating and developing reports as need to support utilization of the system. REQUIRED EDUCATION and/or EXPERIENCE: Bachelor#s degree in related area is preferred. ITIL experience preferred # Functional and technical knowledge and implementation experience of IT Service Management (ITSM) preferred Knowledge of IT Help desk and service management preferred # REQUIRED CERTIFICATION, LICENSURE, and/or REGISTRATIONS:# ITIL Foundation Certification preferred This position requires a valid driver#s license and that the employee is insurable by the Avera Health automobile liability insurance carrier.

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