COVID-19 Vaccine Clinic Patient Navigator - #156120

Catholic Medical Center

Date: 02/23/2021 09:30 AM

City: Manchester, New Hampshire

Contract type: Full Time

Work schedule: Full Day

Under the immediate supervision of the Clinical Services Business Manager, is responsible for navigating patients through the process of receiving their COVID-19 vaccination series

This is a temporary part-time position working 24 hours per week.

Clinical Administrative Competency

1 Maintain awareness of organizational COVID-19 vaccine guidelines and updates from the CDC and NH State DHHS.

2 Schedule appointments for qualified patients, following the phased distribution plan, to receive their two doses of the COVID-19 vaccine series within the appropriate timeframes. Quickly fill cancellations and coordinate appointment changes.

3 Check in patients for their scheduled appointments, verifying and updating all patient information at each visit. Is responsible and skilled at obtaining accurate information on the patient in as swift a manner as possible

4 Provide all patients with required handouts and answer simple questions. Forward patient's clinical concerns to the COVID-19 vaccine clinical staff for follow up.

Patient Advocacy

1 Utilize appropriate resources for non-English speaking patients, hearing and sight impaired individuals, and/or healthcare illiteracy

2 Take proactive steps to recognize and report suspected abuse including child abuse, sexual abuse, spousal abuse, report to your supervisor


1 Participates in quality reviews vaccination audits and process improvement as needed.

2 Follows infection prevention practices and techniques to prevent the spread of illness


1 Utilizes professional and polite telephone etiquette skills and computer skills to communicate and follow up with patients regarding their vaccine appointments.

  • Education: High School Diploma or equivalent

  • Experience: Experience in a healthcare setting preferred, experience with electronic health records preferred. Must be computer proficient

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume