Customer Team Leader (District Sales Manager) – Virology – Metro New York - #156040
Merck & Co., Inc.
Date: 02/23/2021 06:30 AM
City: North Wales, Pennsylvania
Contract type: Full Time
Work schedule: Full Day
Our Sales team support our customers by providing clinical information about products, educational information, clinical training programs and resources. We support healthcare providers and healthcare systems meet the goals of the patients in their communities.
The Customer Team Leader (CTL) plays a critical role in establishing our company's customer focused initiative.
Responsibilities include and are not limited to the following:
Leading and managing Customer Representatives in identifying customer needs.
- Coaching representatives, overseeing training, and completing people management processes for Customer Representatives and effectively developing and resourcing his/her customer team to address customer needs.
The ideal candidate for this role will demonstrate the following behaviors and attitudes:
Strong leadership skills with experience leading teams through change and new challenges by applying situational coaching skills and using emotional intelligence
Self-starter who is comfortable working in and leading a team through ambiguity and the capacity to see 'what can be' for this new organization
Communicate with courage and candor as we evolve our engagement model for this customer segment
Customer-centric mindset and the skills needed to listen to customers and understand their objectives and overall relationship with our broader organization
Leads by example by modeling flexibility, candor, and a willingness to respond during times of change while maintaining a positive attitude
- Demonstrated account planning and management skills and strong collaboration with extended teams toward common goals
This territory covers Metro NYC and Long Island, NY.
The ideal residence would be in the territory.
Travel (75%) varies based on candidate's location within the geography.
Local travel into the district is expected 4 out of 5 days per week.
- Preferred: Science, Business or Healthcare Discipline
Minimum of (5) years experience in Sales, Marketing or Managed Care - Pharmaceutical industry
Valid Driver's license
- 75% Travel
Minimum of (3) years experience working with key thought leaders or high influence customers in large group practices, hospitals, or managed care organizations
Minimum of (2) years experience working in Marketing, Managed Care, or Sales support areas within the Pharmaceutical industry
Experience working in Marketing or Basic Research
Experience selling in the Pharmaceutical, Biotech & Medical Device Industry
Previous Field Sales Management experience.
- Capable of establishing relationships and networks within a customer organization.
Our Human Health Division maintains a "patient first, profits later" ideology. The organization is comprised of sales, marketing, market access, digital analytics and commercial professionals who are passionate about their role in bringing our medicines to our customers worldwide.
Who we are …
We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.
What we look for …
In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth.
NOTICE FOR INTERNAL APPLICANTS
In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.
If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.
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Flexible Work Arrangements:
Valid Driving License:
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