Program Assistant - Adult and Dislocated Workers - #155992

Frederick County Government

Date: 02/23/2021 05:30 AM

City: Frederick, Maryland

Contract type: Full Time

Work schedule: Full Day


Non-exempt; full-time; 40 hours per week; Monday – Friday; 7:30 a.m. – 4:30 p.m.; full-benefits; grant-funded

This position will support employment and training programs for un/underemployed adults and dislocated workers served in the Workforce Innovation and Opportunity Act (WIOA) authorized programs. The position supports workforce development and pre-employment programs led by the Frederick County Workforce Services Manager. Supervision is received from a Workforce Services Manager.


  • Assist in creating new programs, training cohorts designed to meet Workforce Development Board and department goals under the Workforce Innovation and Opportunity Act
  • Maintain participant files, including applications, grant eligibility documentation and initial assessments
  • Input data, notes and services in database
  • Assist in developing a strategic outreach plan, and coordinate and conduct information sessions and outreach events to promote employment and training services
  • Support development of paid work experiences/internships, skills workshops, and other employment and training services
  • Conduct intake and initial assessments of service needs; provide assistance to customers in accessing programs and services; assess eligibility; provide appropriate referrals to programs and services as a result of intake assessment
  • Coordinate and/or administer basic skills assessments to determine an individuals' ability to read, comprehend English language, understand basic math principles, basic computer and tech skills, and other life skills (time management, communication skills)
  • Assist with data collection and documentation of services using state case management program
  • Perform other related duties as required

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Any single position may not be assigned all duties listed below, nor do the examples cover all duties that may be assigned. QUALIFICATIONS AND REQUIREMENTS

The qualifications / requirements, knowledge/skills/abilities and physical demands or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High school graduation or the equivalency
  • Minimum 4 years of work experience with human services, education, or career development programs which includes 2 years administrative or program support work experience
  • Intermediate skills in the use of MS Office Suite


  • Interviewing and assessment skills, with the ability to effectively identify needs
  • Basic knowledge of assessing individuals to determine service needs
  • Knowledge of local program and community resources , especially those available to adults and dislocated workers
  • Working knowledge of applicable Federal, State and local laws, regulations and policies governing the development and implementation of workforce development/employment and training programs
  • Ability to effectively prioritize tasks, individual participant needs, and meet deadlines
  • Ability to work with sensitive and confidential information
  • Ability to be flexible and adapt to program changes and priorities of County, State and Federal entities involved in administering and the oversight of local workforce programs
  • Ability to effectively access and utilize computerized systems and equipment (e.g. word processing, spreadsheet, database management, publications, clip art, etc.)
  • Ability to present program information and/or outcomes in professional reports
  • Ability to effectively use email system, data management and other technology applications
  • Ability to develop and maintain effective working relationships with diverse populations, public officials, program administrators and co-workers
  • Strong and effective spoken and written (English) communication skills


  • Associate's degree in Social Sciences, Psychology, Education or related field
  • Additional education, training, or certifications related to career and/or workforce development
  • 2 years' work experience in working with individuals in employment and/or training programs
  • Secondary language skills, including ASL and/or Spanish language skills
  • Work experience in career development or career advising
  • Experience using job coaching principles or instructing others


  • While working in this position, the employee is required to constantly sit and occasionally reach and perform repetitive motions
  • While working in this position, the employee is required to constantly work indoors


  • Ability to provide own transportation as needed for meeting and other commitments
  • Available for some varied work hours to accommodate meetings or other commitments

KIND OF EXAMINATION (may include):

  • An evaluation of training and experience
  • Skills examination
  • One or more interviews
  • A pre-employment physical examination and drug test

This description reflects management's assignment of essential duties; it does not proscribe or restrict the tasks that may be assigned.

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