Urgent Hiring! CSR - Customer Service Representative - Mandaluyong City
Digital Room (Philippines) , Inc.
Date: 1 week ago
City: Mandaluyong City
Contract type: Full time
Basic Salary + Non-Taxable Allowance + 15% Night Differential + Signing Bonus and Medicine reimbursement + HMO once hired!
Click the link to apply:
https://docs.google.com/forms/d/e/1FAIpQLSf9DBvZHZNR1pynAIsilUUI23x561HKzfX6rKyCDlB60owrWQ/viewform?usp=pp_url
WAVE 147 - START DATE: DECEMBER 9, 2024
Qualifications:
- At least Senior High School Graduate/Highschool graduate (Old curriculum)
- VOICE - with or without BPO experience
- NON-VOICE - must have at least 6 months chat support experience
- Excellent written and spoken English communication skills
- Applicants must be willing to work in an office-based setup
- Applicants must be willing to work in PARAGON PLAZA, MANDALUYONG CITY
- Willing to work during Manila night hours (shifting schedules) and weekends
Primary Duties and Responsibilities:
- Connect with our clients to build relationships, provide excellent customer service and create raving fans for the business.
- Create a genuine connection with our customers, and identify customer concerns and needs proactively.
- Completely resolve customer concerns and in most cases ensure that such concerns are resolved in one call.
- Provide feedback and help escalate customer concerns in a timely manner significant to customer service executives.
- Stay up to date on all relevant company and product updates and information
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