Telemarketing Associate - #100888

Gotech Entertainment

Date: 3 weeks ago
City: Mandaluyong City, Metro Manila
Contract type: Full time

2.1 Utilizes reasoning to persuade customers effectively and appeal to their needs and concerns;

2.2 Determines what information to present by keeping track which communication and listening strategies is successful;

2.3 Attains and surpasses the daily, weekly and monthly sales targets;

2.4 Communicates with potential clients and customers across different channels and platforms;

2.5 Retains the customer's interest while providing them with factual information;

2.6 Chats conversation etiquette to ensure that they're conversing with customers in a kind and welcoming manner;

2.7 Provides information that fascinates customers and encourages them to register, deposit, recharge, and participate in promotions by paying attention to and learning their preferences;

2.8 Knows how to attend to the customers to reassures them the services that may increase the customer's satisfaction and comfort level;

2.9 Possesses in-depth knowledge of the platforms or services that they're offering;

2.10 Provides customers with accurate information to increase sales;

2.11 Establishes customers trust which can encourage them to increase visitation and engages in gaming activity more actively; and

2.12 Performs other relevant tasks that may be assigned by the immediate superior based on operational needs.

3.1.1 Excellent communication skills;

3.1.2 Fluent in English is essential and bilingual is preferred;

3.1.3 Knowledgeable in sales and marketing principles and strategies;

3.1.4 Proficient in computer applications and product knowledge;

3.1.5 Physically fit to work and with pleasing personality;

3.1.6 Must be good in persuasion and negotiation skills; and

3.1.7 Flexible and adaptable.

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