Technical Support Associates - No Experience - #129960

Talent Outsourcing Channel Solutions


Date: 2 weeks ago
City: Cagayan de Oro, Northern Mindanao
Contract type: Full time

We are seeking a Technical Support Associate to provide technical assistance and support to our customers. You will troubleshoot, diagnose, and resolve technical hardware and software issues, and provide timely and effective support via phone, email, and chat. Additionally, you will document, track, and monitor customer issues to ensure resolution and customer satisfaction.

Qualifications:

  • With or without call center experience high school diploma or equivalent; additional education or training in customer service is a plus.
  • Flexibility to work in rotating shifts, including evenings, weekends, and holidays.
  • Amenable to work on site

Perks and Benefits:

• Salary plus high Incentives

• Paid training

• HMO benefits

• Government mandated benefits

• Paid leaves and many more

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