Talent Acquisition Specialist - CEBU - #130311

TDCX


Date: 2 weeks ago
City: Cebu City, Central Visayas
Contract type: Full time

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

  • Competitive remuneration, great perks, and performance incentives
  • Comprehensive medical, insurance, or social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth• Positive culture for you to #BeMore at work
  • Easy to locate area with direct access to public transport
  • Flexible working arrangements
  • Be coached and mentored by experts in your field
  • Join a global company, winner of hundreds of industry awards

What is your mission?

Recruitment Operations

  • Lever recruitment via internet through our online partners and develop job announcements, advertisements and other documents to generate applicant pool
  • Participate as a representative of the company for recruitment activities like college job fairs, career talks, local government projects, etc.
  • Conduct behavioral interviews for agent candidates based on program’s hiring profile
  • Keep track, maintain target and manage candidate endorsement to Hiring Managers or Operations team including but not limited to coordinating interview schedules, availability of candidate information and interview status or results
  • Prepare and deliver offer letters, employment contracts or letters of elimination

Stakeholder Management

  • Maintains effective relationships with Operations/Business Units
  • Initiates calibration sessions to maintain alignment on hiring requirement/s profiles
  • Attends calls, meetings, reporting, et al. Ensures timely communication with stakeholders regarding recruitment service-related concerns

Reports Management

  • Keeps track of daily/weekly/monthly productivity by maintaining hiring related reports
  • Maintains files in accordance with company and external auditor standards to include advertising documentation, applicant records and screening records
  • Uses, maintains and updates internal tools in accordance to applicant processing

Onboarding

  • Conduct post-offer screenings including but not limited to background screening, regulatory hire requirements and medical screens
  • Maintain constant communication with candidates’ compliance to pre-employment requirements, start date, etc
  • May assist with orientation functions as required
  • Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

  • College Graduate with a Degree in Psychology, Human Resources or any related field
  • Minimum 1-2 years related experience preferably gained in the same industry performing the same function
  • Relevant experience in competency profiling, interview skills and behavioral assessment & multiple assessment methodologies
  • Has an excellent English communication skills, both written and verbal
  • Can work with minimal supervision
  • Flexible and can work on shifting/rotating schedules as needed

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

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