SERVICE ASSOCIATE

JOB DESCRIPTION

• Provide excellent customer service to guests.
• Take accurate food and drink orders, using order slips and encode to POS ordering software.
• Making menu recommendations, answering questions and sharing additional information with restaurant patrons.
• Ensures knowledge of menu items by attending product knowledge sessions and reviewing product updates including if possible, the manner of preparation for each menu item.
• Confirms satisfaction by directly asking guests and coordinating appropriate action where needed.
• Ensures tables are fully set up before seating the guests.
• Ensures the cleanliness of the assigned station.
• Assists in cleaning and resetting tables and clears soiled plates in accordance with set standards whenever appropriate.

Job Types: Full-time, Fresh graduate