Senior Global P2P Analyst - #101003

Primary Details
Time Type: Full timeWorker Type: EmployeeManage routine travel function in different levels of complexity but not limited to Claims Procurement Operations duties. Role includes construction, maintenance and interpretation of ad hoc and comprehensive BAU processes; frontrunner in process development; people management and monitor team performance and deliverables of P2P Analysts and Specialists to ensure individually meets the company’s objectives.

Primary Responsibilities

• Provision of portfolio analysis and technical input to product strategies
• Contribute to the development and delivery of budgets for all products distributed across all channels
• Ensure company policies and processes are followed when developing and maintaining documentation and refer/escalate where appropriate
• Support/Assist in development and implementation of new procurement policies, practices and procedures
• Adherence to business processing guidelines
• Improve current and plan analytic processes under minimal supervision and apply judgment in making and reviewing recommendations
•Establish and maintain a good and effective working relationship with stakeholders
• Resolve escalated complaints in a timely fashion
• Ensure timely communication with relevant stakeholders in respect to processing queries
• Develop and maintain good working relationship with all internal customers and intermediaries
• Lead weekly staff meetings with onshore business partners and stakeholders
•Create reports for business
• Assist in developing new and ad hoc reports
• Identify and drill down errors on reports
• Process all task related to procurement and accomplish all reports as required (weekly, fortnightly, monthly and quarterly reports)
• Create data entries in the sub-ledger system, extracting statistical data and reports from records for analysis.
• Properly assess completeness of documents received and provide solutions if incomplete
• Assists with all urgent onshore request where possible
• Follow up with helping to define and implement changes to prevent re-occurrence of items from issue and/or action log
• Acts as the team SME and Be the first level for questions/escalations from GSSC team
• Be the lead when possible for all ad hoc reporting
• Follow up on any complaints
• Support ad hoc onshore requests as requested
• Consistently manage complex data and identify better ways to collect, report and maintain data
• Conduct peer/direct report quality audits
• Assist in DTP updates as required
•Manage the prioritization of individual and team workloads
• Identify and provide appropriate training requirements within the team to maintain an equitable level of skill
• Directs the group in setting objectives, which manage resources effectively,
• Respond to issues referred from team members and assist with their resolution where appropriate
• Assess individual performance and identify developmental needs regularly through coaching & development
• Annual performance appraisal, including the provision of timely and accurate feedback for staff.
• Drive engagement of team

Required Education

• Bachelor's Degree or equivalent combination of education and work experience

Required Experience

• 4 years relevant experience

Preferred Competencies/Skills

• Intermediate understanding in using electronic spreadsheets, data analysis and reconciliation
• Excellent verbal and written communication skills (English)
• Attention to detail
• Data Management skills
• Effective Collaboration skills
• Planning and organizational skills
• Ability to work under pressure
• Stakeholder management
• Presentation skills
• Project management
• Ability to do RCA

Preferred Knowledge

• Intermediate to advance Knowledge of Procurement and Purchasing Operations
• Basic knowledge of Finance and Accounting principles and processes
• Intermediate knowledge in Report template creation and design
• Advance knowledge in MS tools
• Knowledgeable in Oracle
• Broad knowledge of data analysis, extraction and management techniques for insurance portfolios

QBE Cultural DNA

• Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:
•We are customer-focused
•We are technical experts
•We are inclusive
•We are fast-paced
•We are courageous
•We are accountable
•We are a team
•All employees are expected to adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices

US Only - Disclaimer

• To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

Global Disclaimer

• The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.