Salesforce Administrator - Work From Home

ClinicMind


Date: 10 hours ago
City: Remote
Contract type: Full time
Remote
ClinicMind, the nation’s leader in multi-specialty Electronic Healthcare Records (EHR) software and Revenue Cycle Management (RCM) services, seeks a Salesforce Admin. If you are self-driven and pay close attention to detail, we want to hear from you.

Responsibilities

This role requires a deep understanding of Salesforce best practices, excellent problem-solving skills, and a passion for driving sales success through technology.

  • Customize and configure Salesforce to meet the specific needs of our sales team.
  • Manage user profiles, permissions, and security settings.
  • Develop and maintain custom reports, dashboards, and workflows.
  • Collaborate with sales, marketing, and account management teams to ensure seamless lead-to-opportunity conversion.
  • Provide ongoing training and support to all CRM members.
  • Troubleshoot and resolve issues related to Salesforce functionality.
  • Stay up-to-date with Salesforce updates and recommend new features or enhancements.
  • Monitoring of data quality and integrity within Salesforce.
  • Proficiency in Salesforce features and functionality, including Sales Cloud, Service Cloud, and Force.com platform.
  • Ability to troubleshoot and resolve Salesforce-related issues efficiently.
  • Strong problem-solving skills and the capability to analyze business requirements and translate them into Salesforce solutions.
  • Collaboration with stakeholders and end-users to understand requirements and provide training and support.
  • Integration of business processes with Salesforce.
  • Customize Salesforce to align with business needs and enhance productivity.
  • Ability to adapt to changing business requirements and technological advancements.
  • Managing data, configurations, and documentation with high-level accuracy

Qualifications

  • Four (4) years of experience as Salesforce Administrator
  • Salesforce Administrator (ADM 201) certification is required.
  • Advanced certifications such as Salesforce Advanced Administrator (ADM 211) or Salesforce Platform App Builder are preferred.
  • Experience with Salesforce Communities, Marketing Cloud, or other Salesforce products.
  • Knowledge of additional tools or platforms that integrate with Salesforce.
  • Familiarity with Salesforce reports and dashboards, workflows, and process automation (e.g., Process Builder, Flow, and Apex).
  • Experience with data migration tools (e.g., Data Loader, Data Import Wizard) and data integration techniques.
  • Ability to prioritize tasks, manage multiple projects, and meet deadlines.
  • Excellent verbal and written communication skills.
  • Experience in Healthcare is preferred.

Must-Have

  • High comfort level working on Eastern Time Zone/US Shift
  • Good internet access at home at least 25 MBPS
  • Mobile Hotspot or prepaid data as backup
  • Laptop/Desktop of at least 16 GB
  • Camera for video conferences and meetings

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