Sales Operations Specialist

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Description

Amazon Web Services (AWS) has been the world's most comprehensive and broadly adopted cloud platform. AWS offers over 100 fully featured services to millions of active customers around the world-including the fastest-growing startups, largest enterprises, and leading government agencies-to power their infrastructure.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Sales, Marketing, and Global Services (SMGS) is looking for a Sales Operations Specialist in Manila, Philippines with broad technical skills, strong financial acumen and a deep operational and analytical background to assist the Sales Operations team in analyzing sales data, performance metrics, and trends to provide actionable insights for the sales operations team, develop and maintain sales dashboards and reports that track Key Performance Indicators (KPIs) to support data-driven decision-making, support business planning, and implement operational and process improvements. The individual must have the ability to communicate effectively across multiple technical and non-technical business units, as well as across multiple geographies. Successful members of this team collaborate effectively to solve data and operational problems, implement new reporting solutions, and deliver successfully against high operational standards.

Key job responsibilities

Key Responsibilities Include, But Are Not Limited To

• Support the development of continuously-evolving operational and sales operations methodologies, executing the quantitative analysis of the performance of our sales team, customers, prospects, partners, markets, and products/services.
• Develop a deep understanding of sales metrics, reporting tools, and data structure in order to identify and drive resolution of issues, provide actionable intelligence with existing metrics or identify, develop, and propose new metrics, dashboards, scorecards.
• Collaborate with sales, sales operations, finance, partner, and other functional teams to identify and address reporting issues.
• Maintain and develop sales operations tools or reports that align, and simplify, monthly business reviews, annual planning, and forecasting processes
• Create operational templates and processes to compile and standardize disparate information that drive standardized reporting and metrics tracking
• Generate ad hoc and monthly recurring financial and operational performance analysis, based on the needs of the stakeholders
• Create mechanisms that provide recommendations through ad hoc data retrieval and analysis
• Create new tools and business processes that simplify, standardize, and enable operational excellence.
• Must be comfortable working in a remote location supporting variety of stakeholders in different functions and geographies
  
  

About The Team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Basic Qualifications

• BS/BA degree in Finance, Economics, Statistics, Business or similar with at least 3 years of professional experience in data analysis business operations support, or in a field related to sales operations.
• Advanced analytical skills with ability to interpret complex data into actionable insights and proficiency in Microsoft Excel
• Experience in supporting variety of stakeholders in different functions and geographies
  
  

Preferred Qualifications

• Effective verbal/written communication skills
• Experience with systems utilized for Customer Relationship Management (e.g. Salesforce)
• Experience in SQL for Data Extraction and Data Querying using various Data Warehouse systems
• Experience in Data Visualization tools (e.g. Tableau, Power BI, Quicksight, or similar Business Insights Tools)
• Experience in managing multiple assignments and processes within and outside the team