SALES CONSULTANT - FOR LUXURY MEN'S BRAND

Job Purpose

This position is responsible for delivering sales profit to Ascot Chang shop-in-shop in Rustan’s Makati. He/she should demonstrate exemplary customer service, operational efficiency and merchandise management. The position also requires knowledge on measuring. Knowledge in tailoring is not a must but will be a good additional competency. The person should have an experience in Bespoke or tailor-made suits and accessories similar to the likes of Zegna , Kingsmen, Suit It Up and Tiño.

Primary Accountabilities

Sales Advisor – 40%

· Probe customer/s on their merchandise needs

· Highlights the benefits and features of the merchandise

· Perform upscale and cross-selling techniques in the work area

· Make appropriate suggestions and product recommendations as requested by the client

· Execute new product launch and promotion

· Endorse promotional products and activities to new and existing client/s

Sales Management and Admin Services – 25%

· Monitor and report slow-moving and saleable items to the superior

· Ensure products are stocked adequately, keeping an eye on stock level.

· Protect high-value merchandise to prevent pilferage and loss

· Attractively exhibit different merchandise based on the standard merchandising display requirements

· Facilitate collection of payment, bag in-merchandise, and gift wrapping when necessary

· Endorse the next salesperson of another section that is of interest to the customer

· Maintain clean and hygienic conditions in the work environment

· Encourage the new customer to join Frequent Shoppers Plus (FSP), monitor old client records, and conduct telemarketing if necessary

Customer Relations – 30%

· Gives relevant information on products and experiences

· Recognize clients as individuals who deserve personalize service

· Answer questions or handle transactions quickly

Reports – 5%

· Update, accomplish and submit monthly sales reports to direct superior

· Accomplish the checklist on a daily basis

- Provide monthly reports on out of stocks and inventory discrepancies to inventory associates/specialist

Job Dimension

Education:

Senior High School /College level or Diploma Course Graduate

Skills & Knowledge

Knowledge:

Good knowledge of understanding sales principles and customer service practices

Familiar with the business, systems, and procedures used in the Company.

Good knowledge of market dynamics and requirements

Skills

Networking with clients and distributors

Generally, able to work with little direct supervision.

Has a good understanding of branded/imported fashion wear