Planner, Transportation Management Services

Responsibilities

Managment/Leadership

• Employee satisfaction; interact professionally with teammates & other departments
• Lead EDI initiatives to increase productivity, accuracy, completeness and timeliness of data
• Work with Operations to document Logistics Procedures and prepare business requirements documents, test plans, training materials, start-up manuals and assist with training.

Operations

• Process improvement; suggest & implement improvements with data, documentation
• Ownership of TMS operational, process, rate and systems issues, identify trends and root causes and, in concert with operations, put in place corrective action plans
• System testing and certification; validate that system enhancements meet requirements; facilitate/perform user acceptance testing; write test plans for new implementations and enhancements.

Customer Service

• Customer satisfaction: insuring data properly updated and maintained in TMS
• Assist with Data Integrity with APLL trading partners (i.e. customers, carriers, etc.) -Accountability and implementation efforts for new procedures implemented for new accounts.

Qualifications

• Must have completed a Bachelor's degree in Computer Science, Information Technology or related field
• Background experience working in a supply chain and logistics environment and shared services/captive business set-up
• Excellent written and oral English communication skills 
• Proven effective listening skills 
• Demonstrated ability to work in a global team and matrixed environment 
• Strong Microsoft office tools experience 
• Ability to thrive in a fast-paced environment and have a positive attitude 
• Ability to manage and prioritize multiple tasks