Operation Support Specialist - #101093


Date: 2 weeks ago
City: Manila, Metro Manila
Contract type: Full time

Join Our Client’s Team and Experience a World of Opportunities Without Leaving the Country!

Prepare to step into an extraordinary journey where you can expand your horizons without ever leaving the comfort of your home country. Imagine a role that allows you to be part of a dynamic, globally connected team, opening doors to a world of opportunities. As our client’s new Administrative Support Specialist, youll be at the forefront of a prestigious mortgage broker, experiencing the perks of an international position without the need to work abroad.

Job Description

As an Administrative Support Specialist, you will be instrumental in our clients operations team, handling diverse responsibilities pivotal to operational efficiency and compliance.

Here’s an overview of your future role:

Employment type: Full-time

Shift: Night Shift

Work setup: Permanent WFH

Salary: PHP 35,000 to PHP 45,000

Perks: Day 1 HMO, Above-market salary, Global exposure

What do you need to succeed?

  • Minimum of 2-4 years of collective work experience encompassing administrative tasks, support roles, office management, or general business.
  • Foundational knowledge of Microsoft Office applications, especially Excel.
  • Strong communication skills.
  • Technology Proficiency: Comfortably navigate and utilize software systems efficiently.
  • Attention to Detail: Thoroughly review and cross-check commission calculations and financial data to ensure accuracy.
  • Efficiency: Execute tasks promptly while maintaining a high level of accuracy.
  • Willingness to work in a remote setup.
  • Stable internet connection.
  • Solid experience in administrative support, experience in real estate and mortgage is a plus

What awaits you in this role?

  • Technology Troubleshooting: Assist the sales team with technology-related troubleshooting and solutions, ensuring seamless and efficient work processes by addressing technical issues promptly.
  • Compliance and Reporting: Uphold adherence to relevant regulations and company policies in all operational and sales activities. Aid in creating compliance reports and maintaining documentation to promote a compliant work culture.
  • Regulatory Examinations: Collaborate with the operations team in preparing for and supporting regulatory examinations and audits. Maintain organized records and facilitate a smooth examination process.
  • New Employee Set-Up: Play a critical role in onboarding new employees by setting up their technology, providing training, and ensuring they have the tools required for success.
  • Internal Tracking and Reporting: Maintain accurate and up-to-date records of operations and sales activities. Generate reports and offer insights supporting data-driven decision-making.
  • Special Projects: Participate in and lead special projects as assigned by management, focusing on process enhancements, system upgrades, or other initiatives to improve operational efficiency.

Why choose us?

  • Day 1 HMO coverage
  • Competitive Package
  • Permanent WFH set-up
  • Direct exposure to international clients
  • Standard government and Emapta benefits
  • Well-equipped, modern, and accessible offices
  • Fun engagement activities for employees
  • Mentorship and exposure to global leaders and teams
  • Up skilling: Emapta Academy

Whom you’ll work with:

Our client, Edge Home Finance, stands as a true Mortgage Broker, dedicated to simplifying the process of obtaining a mortgage like never before. As an organization, they take pride in their role as independent and skilled professionals, holding licenses that empower them to offer the most optimal advice for all mortgage requirements. Being among the fastest-growing mortgage brokers in the nation, Edge Home Finance continually expands its reach and influence. Joining Edge Home Finance means becoming a part of a dynamic and ambitious team that is reshaping the mortgage industry. With a passion for excellence and a commitment to their clients, our client aims to revolutionize the mortgage experience and redefine whats possible in the realm of home financing.

Who are we?

Discover a world of possibilities at Emapta, where your career takes flight in stability and growth. Join a team that thrives on camaraderie, supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration, innovation, and personal development. We provide you with the platform for your success, empowering you to reach new heights in a supportive and inclusive environment.

With a wide roster of international clients from various industries and a proven track record of success, Emapta offers a stable foundation for your career. Team up with like-minded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.


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