Online Proctor (Seasonal Account) | Fully Work Onsite Setup

Work arrangement: Onsite
Type of employment: Fulltime

We are currently seeking dedicated individuals to join our team as Online Proctors. As an Online Proctor, you will play a crucial role in ensuring the integrity and security of online exams.

Job Description:

• Provide excellent service to test takers throughout their exam experience, from entry to submission.
• Monitor test takers to ensure compliance with exam rules and guidelines.
• Maintain high service levels and ensure a smooth testing process for all candidates.

Educational Requirement:

• College Graduate (any 4-year course) or College Level

Common Qualifications:

• Good communication skills
• Willingness to work on an erratic schedule, including night shifts, shifting schedules, weekends, and holidays
• Experience in the BPO industry is preferred but not required

If you are detail-oriented, have excellent communication skills, and maintaining the integrity of online exams, we want you on our team!

Company Description:

Support Services Group is a global, omnichannel contact center solutions company founded in 1998 with headquarters in Waco, Texas. Our company provides tailored, omnichannel solutions for Technical Support, Customer Care, E-commerce and Retail, RMA Management, B2B/B2C Sales, Sales Support, membership services, travel services, and more. Our mission is to deliver extraordinary customer care to brands that prioritize customer satisfaction and loyalty. We have strategically located ourselves in 10 countries with 20+ locations and 10,000+ employees. With the right People, Technology, and Solutions, we offer unparalleled customer experience to all clients worldwide.