Officer – Fieldglass Business Analyst, Supply Chain Operations (Hybrid) - #130343


Date: 2 weeks ago
City: Taguig, Metro Manila
Contract type: Full time

At Citi we’re not just building technology, we’re building the future of banking. Encompassing a broad range of specialties, roles, and cultures, our teams are creating innovations used across the globe. Citi is constantly growing and progressing through our technology, with laser focused on evolving the ways of doing things. As one of the world’s most global banks we’re changing how the world does business.

Supply Chain Operations powers Citi’s end-to-end supply chain by delivering unparalleled value through resource management expertise, inspiring services on purchase to payment dealing with third-parties, and supporting smart tools namely Procure-to-Pay (P2P) and Citi Travel and Expense (CTE).

We’re currently looking for a high caliber professional to join our team as an Systems Ops Bus Sr Analyst - Hybrid based in Taguig. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

  • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
  • We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
  • We empower our employees to manage their financial well-being and help them plan for the future.
  • Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
  • We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
  • We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Systems Ops Bus Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.


  • Oversees medium size/moderately complex IT projects.
  • Develops detailed IT work plans, schedules; project estimates, resource plans and status reports.
  • Interfaces with project staff and clients regarding status of projects.
  • Identifies/implements process improvements.
  • Conducts in-depth evaluation of business processes, system processes and industry standards.
  • Provides sound understanding of project leadership and technology concepts and principles
  • Ensures essential procedures are followed and helps to define operating standards and processes.
  • Applies comprehensive understanding of how multiple areas collectively integrate within IT project leadership to contribute towards achieving business objectives.
  • Acts as advisor or coach to new or lower level analysts.
  • Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
  • Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams. Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


  • 5-8 years relevant experience
  • Advanced organizational and analytical skills.
  • Consistently demonstrates clear and concise written and verbal communication, facilitation and influencing skills
  • Ability to multi-task and handle conflicting priorities.


  • Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


Job Family Group:

Operations - Core


Job Family:

Data Management & System Operations


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Audit Specialist | Compliance

AboitizPower, Taguig, Metro Manila
6 days ago
Aboitiz Power Corporation (AboitizPower, AP) is a leader in the Philippine Electric Power Industry with a portfolio of assets located across the country. At AboitizPower, we transform energy for a better world. When you work at AboitizPower, you become part of an organization that is passionate and committed to advancing business and communities by providing reliable, reasonable, and responsible power...

Revenue Management Analyst

Amadeus, Taguig, Metro Manila
1 week ago
Job Title Revenue Management Analyst Purpose of the role This position will support the Order to Cash Regional Process Owner (RPO) in the APAC region who is acting as entry point and linkage between Sales Account Management, Financial Service Center and other Business Units regarding Order to Cash processes. In this role you'll: Product Model Expert representative in the Region,...

CSR w/Customer Service Experience - 25k Pay

JobsLIN, Taguig, Metro Manila
1 week ago
Job Description Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.Qualifications: Must be at least High School Graduate With Good to Excellent Communication Skills With at least 1 year Customer Service Experience (not limited to BPO) Must be willing to work on...