MIS Officer - #101239

Monroe Consulting Group

Date: 2 weeks ago
City: Makati City, Metro Manila
Contract type: Full time

Executive search firm, Monroe Consulting Group Philippines is recruiting on behalf of one of the country's top 20 thrift banks, known for its exceptional service to SMEs and consumers. The bank is seeking a qualified MIS Officer to join their team. In this pivotal role, you will assume responsibility for effectively managing information systems. This includes overseeing the implementation, maintenance, and security of computer systems and software. Your primary focus will be ensuring the integrity and availability of data to support diverse business operations. This job has an onsite setup and is based in Makati City, Philippines.

Job summary:
The MIS Officer is responsible for managing and optimizing the organization's information systems to support efficient business operations. This role involves overseeing the implementation, maintenance, and security of computer systems and software, as well as ensuring the integrity and availability of data.

Key job responsibilities include:
System Administration:

  • Manage and administer the organization's computer systems, including servers, networks, and databases.
  • Install, configure, and maintain hardware and software components.
  • Ensure the security and integrity of systems by implementing and monitoring security measures.

Database Management:

  • Design, implement, and maintain databases to store and retrieve organizational data.
  • Regularly backup and restore databases to prevent data loss.
  • Optimize database performance and troubleshoot issues.

Data Analysis and Reporting:

  • Collect, analyze, and interpret data to provide meaningful insights for decision-making.
  • Generate regular reports for various departments, highlighting key performance indicators.
  • Develop and maintain dashboards for real-time monitoring of critical metrics.

Software Implementation and Support:

  • Coordinate the implementation of new software applications and updates.
  • Provide technical support to end-users, troubleshooting and resolving software-related issues.
  • Conduct training sessions to ensure users are proficient in utilizing software tools.

Information Security:

  • Implement and enforce security policies to safeguard the organization's data.
  • Conduct regular security audits and vulnerability assessments.
  • Stay updated on emerging threats and implement measures to mitigate risks.

Collaboration and Communication:

  • Collaborate with other departments to understand their information system needs.
  • Communicate effectively with stakeholders to gather requirements and provide technical solutions.


  • Maintain accurate and up-to-date documentation of system configurations, procedures, and troubleshooting guides.
  • Create and update user manuals for software applications.

Key job requirements include:

  • Education: Bachelor's Degree in IT / Business related course.
  • Has experience in supervisory level.
  • Has experience working in Bank or Financing Company/Institution.
  • Experience with MS Tools (Excel, PowerPoint), SQL and SAS know-how an advantage.

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